Workforce Operations Supervisor

2 days ago


Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full time
Role Description:
The Workforce Supervisor at eClerx Philippines, Inc. will be responsible for overseeing the day-to-day activities of the Workforce Management team. This includes providing excellent service, preparing and maintaining reports, plans, and recommendations for Operations, and developing strategies based on company policies to ensure success and maintain a positive work environment. The successful candidate will also be responsible for managing a team of Workforce specialists to achieve performance goals and targets.

Responsibilities:
  1. Develop and implement effective workforce management strategies.
  2. Prepare and maintain reports, plans, and recommendations for Operations.
  3. Manage a team of Workforce specialists to achieve performance goals and targets.
  4. Collaborate with other departments to optimize workflows and reduce workload.


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