Workforce Operations Supervisor
2 days ago
The Workforce Supervisor at eClerx Philippines, Inc. will be responsible for overseeing the day-to-day activities of the Workforce Management team. This includes providing excellent service, preparing and maintaining reports, plans, and recommendations for Operations, and developing strategies based on company policies to ensure success and maintain a positive work environment. The successful candidate will also be responsible for managing a team of Workforce specialists to achieve performance goals and targets.
Responsibilities:
- Develop and implement effective workforce management strategies.
- Prepare and maintain reports, plans, and recommendations for Operations.
- Manage a team of Workforce specialists to achieve performance goals and targets.
- Collaborate with other departments to optimize workflows and reduce workload.
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Workforce Mamangement Supervisor
5 days ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWorkforce Mamangement SupervisorLocation: MckinleyShift: Shifting ScheduleSalary: 35K Max RateTarget Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing,...
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Workforce Mamangement Supervisor
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeJob Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center. The role also...
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Workforce Management Supervisor
2 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeShift: Shifting ScheduleSalary: 35K Max RateTarget Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will...
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Workforce Manager
2 days ago
Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full timeJob Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...
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Supervisory Workforce Leader
2 days ago
Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full timeAbout the Role:eClerx Philippines, Inc. is seeking a highly skilled Workforce Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day activities of the Workforce Management team. Your primary focus will be on providing excellent service while preparing and maintaining reports, plans, and recommendations for...
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Team Lead
2 days ago
Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full timeJob Overview:eClerx Philippines, Inc. is a leading provider of business process outsourcing solutions. We are currently seeking a qualified Workforce Supervisor to join our team. In this role, you will be responsible for managing the day-to-day activities of the Workforce Management team. Your primary objective will be to provide excellent service while...
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Workforce Operations Manager
6 days ago
Manila, National Capital Region, Philippines VXI Global Holdings B.V. (Philippines) Full timeJob SummaryWe are seeking a skilled Workforce Operations Manager to join our team at VXI Global Holdings B.V. (Philippines). In this role, you will be responsible for ensuring Call Center Operations support is maintained within service level agreements for all Accounts.The ideal candidate will have 3-6 years of managerial experience in workforce management,...
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Restaurant Operations Supervisor
7 days ago
Manila, National Capital Region, Philippines Jollibee Group Full timeThe Restaurant Operations Supervisor role is a critical position within the Jollibee Group, focused on ensuring the effective day-to-day management of restaurant operations. This includes overseeing the implementation and compliance with Food Safety and Cleanliness Programs, as well as driving sales growth through initiatives that enhance customer...
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Workforce Operations Manager
1 day ago
Manila, National Capital Region, Philippines VXI Global Solutions Full timeWorkforce Operations ManagerCompany Overview:VXI Global Solutions is a leading provider of outsourcing and offshoring consulting services. We empower local communities across entire regions by creating meaningful livelihoods and supporting truly sustainable growth.Job Description:The Senior Workforce Manager will be responsible for the day-to-day execution...
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operations supervisor
6 hours ago
Manila, National Capital Region, Philippines PATENTLOG PHILIPPINES SERVICE INC Full timeAbout the roleWe are seeking an experienced Operations Supervisor to join our team at PATENTLOG PHILIPPINES SERVICE INC' in Makati City, Metro Manila. In this full-time role, you will be responsible for ensuring the smooth and efficient operations of our import and export services, with a focus on customs clearance and regulatory compliance.What you'll be...
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Workforce Analyst
16 hours ago
Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full timeWorkforce Analyst (Remote, Morning Shift) - Can Start ASAPThe staff is responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise. The ideal candidate will have experience in workforce planning, real-time management, and...
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Operations Workforce Planner
7 days ago
Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full timeJob Description:The Operations Workforce Planner is responsible for maintaining hiring plans, developing rolling forecasts, generating schedules, and managing rosters on a weekly basis. The focus is to provide guidance on staffing levels needed by each program to achieve client metrics while balancing internal productivity goals.Key Responsibilities:Maintain...
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Workforce Strategist
5 days ago
Manila, National Capital Region, Philippines Enshored Inc. Full timeAbout Enshored Inc.We are a company that provides innovative workforce solutions to businesses around the world. Our mission is to deliver exceptional service while fostering growth and excellence in our industry.The Workforce Planner will play a key role in driving this mission forward by leveraging their expertise in planning, forecasting, and scheduling...
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Workforce Management
2 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full time1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...
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Workforce Management
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full time1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...
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Workforce Operations Specialist
7 days ago
Manila, National Capital Region, Philippines Dexcom Full timeAbout DexcomDexcom is a pioneer in continuous glucose monitoring (CGM). Our mission is to empower people with diabetes to take control of their health. We're driven by thousands of passionate employees worldwide who are committed to listening, serving with integrity, and thinking big.We've already changed millions of lives, and we're ready to change millions...
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Strategic Workforce Manager
5 days ago
Manila, National Capital Region, Philippines Enshored Inc. Full timeAbout This RoleWe are seeking a highly skilled Workforce Analyst to join our team at Enshored Inc. As a Workforce Analyst, you will play a critical role in developing and implementing strategic workforce management approaches that drive excellence in service delivery.Key Responsibilities:Analyze workforce trends and projections to develop plans aligning with...
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Lead Workforce Analyst
2 days ago
Manila, National Capital Region, Philippines ESOL IT SERVICES INC. Full timeJob Description:We are seeking a highly skilled workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will be responsible for leading our workforce management efforts. Your primary responsibilities will include:Key Responsibilities:Lead a team of workforce analysts and/or leaders to ensure...
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Workforce Resource Manager
5 days ago
Manila, National Capital Region, Philippines YONDU INC. Full timeYONDU INC. is seeking a skilled Workforce Resource Manager to optimize the efficiency and productivity of the technology workforce.About the Role:This role involves workforce planning, resource allocation, and performance analysis to ensure that technology efforts/projects are executed with precision and in alignment with organizational...
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Manager of Workforce Solutions
2 days ago
Manila, National Capital Region, Philippines ESOL IT SERVICES INC. Full timeJob Overview:As a workforce manager at ESOL IT Services Inc., you will be responsible for leading our contact center team. Your primary goal will be to optimize workforce operations and drive continuous improvement while maintaining high levels of customer satisfaction.Responsibilities:The successful candidate will have a proven track record of managing...