Workforce Management Analyst

Job Description:We are seeking a highly skilled workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will be responsible for leading our workforce management efforts. Your primary responsibilities will include:Key Responsibilities:Lead a team of workforce analysts and/or leaders to ensure...

About the Role:We are seeking an experienced Workforce Management Analyst to join our team. As a key member of our operations team, you will be responsible for maintaining hiring plans, developing rolling forecasts, and generating schedules on a weekly basis.Responsibilities:Maintain accurate and up-to-date historical data for trending purposes.Analyze...

About This RoleWe are seeking a highly skilled Workforce Analyst to join our team at Enshored Inc. As a Workforce Analyst, you will play a critical role in developing and implementing strategic workforce management approaches that drive excellence in service delivery.Key Responsibilities:Analyze workforce trends and projections to develop plans aligning with...

About the Role:We are seeking an experienced workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will play a critical role in driving business success through effective workforce management. Your primary responsibilities will include:Key Responsibilities:Manage a team of workforce analysts...

Job Overview:As a workforce manager at ESOL IT Services Inc., you will be responsible for leading our contact center team. Your primary goal will be to optimize workforce operations and drive continuous improvement while maintaining high levels of customer satisfaction.Responsibilities:The successful candidate will have a proven track record of managing...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

About the RoleThe Workforce Assistant Manager is responsible for overseeing and developing a workforce management team that creates efficient schedules to handle workload and effectively manages real-time operations, communicating performance results.Key responsibilities include leading, developing, and coaching a team of workforce analysts and schedulers,...

Job Summary:We are seeking a skilled and experienced workforce manager to lead our team in the contact center environment. The ideal candidate will oversee workforce operations, drive continuous improvement, and provide excellent leadership. This role requires strong technical expertise, exceptional communication skills, and a keen eye for detail.Key...

Job DescriptionAbout the Role:We are seeking a highly skilled Workforce Analyst to join our team at Enshored Inc. This role will be responsible for developing and implementing strategic workforce management approaches that drive excellence in service delivery.

We are Seeking a highly motivated and experienced Workforce Management to join our team.Job Description/ Responsibilities-Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans.-Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of...

We are Seeking a highly motivated and experienced Workforce Management to join our team.Job Description/ Responsibilities-Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans.-Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of...

Job Description:The Workforce Management Analyst role at Cognizant Technology Solutions Philippines Inc. involves managing capacity planning and forecasting for assigned clients. This position requires analyzing contact volumes, Average Handling Time (AHT), impact events, occupancy, and contact center staffing activities to provide management information and...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

Trinity Workforce Solutions Inc. is a dynamic company that requires a skilled Business Financial Analyst to join our team. As a Business Financial Analyst, you will be responsible for providing financial analysis and advice to business leaders to drive informed decision-making.About the Role:The successful candidate will be responsible for analyzing...

Job Summary:We are seeking an experienced LOA Benefits Admin to support our workforce management team at E-team Workforce Private Corporation. The successful candidate will be responsible for processing LOA requests, providing guidance to employees, and maintaining accurate records of employee leave balances and statuses.Key Responsibilities:Process LOA...

About the PositionWe are looking for a highly skilled HR Data Analyst to join our team at Redwood Software. The successful candidate will be responsible for building, managing and enhancing headcount dashboards and reporting tools that provide insights into workforce metrics.Key ResponsibilitiesData Analysis and Reporting:Build, maintain and enhance HR...

Job DescriptionThe Workforce Optimization Expert at Neksjob Corporation will play a crucial role in enhancing operational insights and efficiency. Key responsibilities include supporting and escalating intraday management, collaborating with the WFM team, and conducting training sessions for new team members.Required Skills and QualificationsA minimum of...

About the RoleThe Workforce Planning team at RCL REGIONAL OPERATING HEADQUARTERS seeks a skilled Data Analyst to join their team.This role involves working closely with the HR Operations/Workforce Planning team to provide analytics expertise and execute various initiatives.Works in a collaborative team environment providing the analytics expertise for the...

Our company provides world-class outsourcing solutions across various industries, enabling businesses to operate efficiently and with agility.The Workforce Optimization Manager is responsible for creating and executing workforce strategies to maximize productivity and resource utilization across multiple global sites. This role demands a strategic thinker...