Technical Support Specialist for Mobile Applications
5 days ago
Hunter's Hub, Inc. is seeking a skilled Technical Support Specialist to provide exceptional technical assistance for the Chinabank mobile application.
Job OverviewThis role involves troubleshooting and resolving technical issues, collaborating with various stakeholders, and ensuring high customer satisfaction.
Responsibilities- Troubleshoot and resolve technical issues related to the Chinabank mobile application
- Collaborate with technology partners Backbase, PCCI, and internal teams to ensure prompt and effective resolution of support tickets
- Communicate effectively with customers to understand their needs and provide solutions
To be successful in this role, you will need:
- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking
- Strong knowledge of ticketing systems, problem management, and incident resolution processes
- Excellent communication, analytical, and problem-solving skills
- Ability to manage multiple priorities and work effectively under pressure
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Mobile Application Support Specialist
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Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full timeWe are looking for a skilled Mobile Application Support Specialist to join our team at Hunter's Hub, Inc. The successful candidate will be responsible for providing technical support for our Chinabank mobile application.About the Role:This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a...
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