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Mobile Application Resolution Expert

7 days ago

Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

Mobile Application Resolution Expert

Company Overview

Hunter's Hub Incorporated delivers cutting-edge solutions that drive success. As a Mobile Application Resolution Expert, you'll play a crucial role in ensuring seamless user experiences for our customers.

Key Responsibilities

You'll be responsible for:

  • Providing top-notch technical support for the Chinabank mobile application
  • Collaborating with technology partners and internal teams to resolve complex technical issues
  • Developing and implementing effective troubleshooting strategies to minimize downtime
Requirements

To excel in this role, you'll need:

  • Proven experience in technical support, with a focus on mobile applications or digital banking
  • Strong analytical and problem-solving skills, with excellent communication abilities
  • Familiarity with industry-standard ticketing systems and incident management processes
Career Growth Opportunities

We invest in our employees' growth and development, offering training programs, mentorship, and opportunities for advancement.