Senior Operations Manager
18 hours ago
We are seeking a highly skilled and experienced Senior Operations Manager to lead our customer experience team. As a key member of our leadership team, you will be responsible for driving business growth, maximizing process efficiency, and ensuring excellent customer service.
Key Responsibilities:- Develop and implement strategic plans to increase revenue, reduce costs, and improve customer satisfaction
- Lead cross-functional teams to achieve business objectives and deliver high-quality results
- Collaborate with clients to understand their needs and develop tailored solutions
- Monitor and report on key performance indicators to ensure accountability and continuous improvement
- Analyze data to identify trends, opportunities, and challenges, and develop recommendations to address them
- 5+ years of experience in operations management, preferably in the healthcare industry
- Proven track record of success in leading high-performing teams and achieving business goals
- Excellent communication, interpersonal, and problem-solving skills
- Able to work independently and collaboratively as part of a dynamic team
- Proficient in contact center software and technology
- Competitive salary and benefits package
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Senior Training Operations Manager
18 hours ago
Cebu City, Central Visayas, Philippines Gratitude Philippines Full timeJob OverviewGratitude Philippines is seeking a highly skilled and experienced Senior Training Operations Manager to lead our training team.
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Senior Operations Manager
18 hours ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full timeJob SummaryThe Senior Operations Manager at Quess Philippines Corporation will oversee the day-to-day operations of the contact center, ensuring seamless delivery of customer service and excellence in workforce management. This role requires a seasoned professional with extensive experience in WFM tools, team leadership, and people management.About UsQuess...
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Senior Operations Manager
1 week ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob OverviewWe are seeking an experienced Senior Operations Manager to join our team at BEST CAREERS AND OPPORTUNITIES in Cebu, Philippines. This is a challenging role that requires strong leadership and management skills to drive business growth, improve process efficiency, and deliver exceptional customer experience.Key ResponsibilitiesBusiness Growth and...
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Senior Operations Manager
2 months ago
Cebu City, Central Visayas, Philippines Subic Drydock Corporation Full time**Job Overview**Subic Drydock Corporation is seeking a highly experienced Senior Operations Manager to lead our Ship Repair Production Department. As a key member of our management team, you will be responsible for maximizing the output product of ship repair processes, eliminating wastes, reducing process time, and maintaining production machines and...
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Senior Operations Manager
1 month ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title: Senior Operations Manager">About the Job: TASQ Staffing Solutions is seeking a highly skilled Team Lead to join our team. As a key member of our operations department, you will be responsible for leading a team of professionals and overseeing daily operations.">Key Responsibilities:">">Leading a team of professionals and providing guidance and...
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Senior Operations Manager
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the Role">Schedule: Shifting ScheduleAs a key member of our team at TASQ Staffing Solutions, we are seeking an experienced Senior Operations Manager to oversee various aspects of our operations. The ideal candidate will have a strong background in managing teams, coordinating tasks, and ensuring seamless day-to-day operations.">About You">With 4-6...
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Operations Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**About the Role:**We are seeking an experienced Operations Manager to join our team at TASQ Staffing Solutions. As a senior team lead, you will be responsible for overseeing the daily operations of our client-facing teams.**Key Responsibilities:Maintain and improve various performance matrices defined by our clients.Independently handle customer complaints...
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Senior Operations Executive
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the RoleTASQ Staffing Solutions is seeking a highly experienced Senior Operations Executive to lead our operations team in Cebu City. This role requires a strong background in team management and client service experience from global banking operations.Key ResponsibilitiesManage a team of professionals to ensure seamless day-to-day operationsDevelop...
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Senior Operations Manager
2 months ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time**Company Overview:**Quess Philippines Corporation is a leading provider of business process management solutions, aiming to deliver exceptional customer experiences through efficient operations. Salary: PHP 150,000 - PHP 250,000 per annum (dependent on experience)Job Description: We are seeking an experienced RTA Supervisor to lead our team in managing...
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Senior Operations Manager
18 hours ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is seeking a highly skilled and experienced Senior Operations Manager to join our team.About the RoleThis is an exceptional opportunity for a seasoned professional with expertise in inbound client service experience from global banking operations.The successful candidate will be responsible for managing a team of professionals,...
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Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Description:We are seeking a highly skilled Senior Operations Manager to lead our Business Process Outsourcing (BPO) and customer service teams. As a key member of our leadership team, you will be responsible for maintaining various matrices defined by clients, independently handling customer issues, and providing resolutions.About the Role:This is a...
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Cebu City, Central Visayas, Philippines RecruiterPH Full timeJob Title: Senior Operations Manager for Medical Device ComplaintsAbout Us:We are RecruiterPH, a leading recruitment agency dedicated to providing top talent to our clients. We believe in the importance of delivering exceptional service and exceeding client expectations.Salary: PHP 25K - 32K per monthJob Description:We are seeking an experienced Senior...
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Senior Operations Manager
1 month ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Description:We are seeking an experienced Senior Operations Manager to lead our strategic account team. The successful candidate will be responsible for managing a high-performing team, driving business growth, and ensuring exceptional customer experience.Key Responsibilities:Lead the development and implementation of strategies to increase revenue and...
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Administrative Operations Manager
3 weeks ago
Cebu City, Central Visayas, Philippines Datamatics Careers- Philippines Full timeAt Datamatics Careers- Philippines, we are seeking an Administrative Operations Manager to join our team. This role is ideal for individuals with a strong background in administrative support and operations management.About the RoleThe successful candidate will be responsible for providing exceptional administrative and clerical support to ensure seamless...
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Senior Operations Manager
18 hours ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeCompany OverviewTASQ Staffing Solutions is a reputable staffing agency providing top-notch talent to various industries.Job SummaryWe are seeking an experienced Team Lead to oversee the daily operations of our call center. The ideal candidate will possess excellent leadership and communication skills, with a minimum of 2 years of experience in a similar...
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Senior Financial Operations Specialist
2 months ago
Cebu City, Central Visayas, Philippines NeksJob Full timeNeksJob seeks a Senior Financial Operations Specialist to leverage voice communication technologies and enhance financial operations, facilitate client interactions, and improve overall service delivery.Key Responsibilities:Manage all aspects of voice communication technologies within the financial services sectorProvide voice-based support to clients...
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Senior Operations Manager
2 months ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeAbout UsTasq Staffing Solutions is a leading provider of staffing solutions, dedicated to connecting professionals with top companies.Salary: We offer a competitive salary package, estimated at $40,000 - $55,000 per year, depending on experience and qualifications.Job Description:We are seeking an experienced Team Leader to join our team. The ideal candidate...
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Senior Operational Scheduling Specialist
18 hours ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full timeAbout UsQuess Philippines Corporation is a leading business solutions provider offering services across multiple industry verticals.Job SummaryWe are seeking a highly skilled Senior Operational Scheduling Specialist to join our team. In this role, you will be responsible for performing advanced scheduling and forecasting tasks to meet the needs of our...
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Operations Manager
1 month ago
Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full timeJob SummaryThe Operations Manager - WFM Analytics Specialist will oversee all real-time Workforce Management (WFM) activities to ensure operational and client goals are met. This role requires strong analytical skills to implement analysis and reporting via WFM tools available, as well as the ability to prepare daily/weekly/monthly reports for leadership and...
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Senior Team Manager
1 week ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWe are seeking a highly skilled and experienced Senior Team Manager to lead our team at TASQ Staffing Solutions. This is an exciting opportunity for individuals who have experience in managing teams, developing strategies, and driving results.Job SummaryThe successful candidate will be responsible for overseeing the daily operations of the team, ensuring...