Senior Operations Manager
1 day ago
TASQ Staffing Solutions is seeking a highly skilled and experienced Senior Operations Manager to join our team.
About the RoleThis is an exceptional opportunity for a seasoned professional with expertise in inbound client service experience from global banking operations.
The successful candidate will be responsible for managing a team of professionals, ensuring seamless delivery of services, and maintaining high levels of customer satisfaction.
We are looking for someone with excellent communication skills, advanced proficiency in Microsoft Office, and the ability to start immediately.
Responsibilities- Manage a team of professionals to achieve business objectives.
- Develop and implement process improvements to enhance efficiency and productivity.
- Maintain strong relationships with clients and stakeholders.
- Ensure compliance with company policies and procedures.
To be successful in this role, you will need:
- A minimum of 2 years of college completed (BS/BA).
- No less than 5 years of team management experience in an inbound client service experience from global banking operations.
- Excellent communication skills and advanced to expert proficiency in Microsoft Office.
- Ability to work in a fast-paced environment and adapt to changing priorities.
We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, please submit your application.
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