Senior Operations Executive
3 weeks ago
About the Role
TASQ Staffing Solutions is seeking a highly experienced Senior Operations Executive to lead our operations team in Cebu City. This role requires a strong background in team management and client service experience from global banking operations.
Key Responsibilities
- Manage a team of professionals to ensure seamless day-to-day operations
- Develop and implement strategies to improve operational efficiency and effectiveness
- Collaborate with cross-functional teams to drive business growth and success
- Maintain excellent relationships with clients through proactive communication and issue resolution
Requirements
- At least 10 years of experience in inbound client service, preferably from global banking operations
- 7+ years of team management experience with a proven track record of success
- Bachelor's degree in Business Administration or related field
- Ability to work 100% onsite in Cebu City and adapt to night shifts and shifting schedules as needed
Compensation Package
The estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.
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