Customer Support Professional

19 hours ago

Manila, National Capital Region, Philippines beBeeCommunication Full time ₱100,000 - ₱120,000
Job Description

Our company is seeking a talented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.

You will be the primary point of contact for customers, handling inquiries and concerns in a professional and courteous manner. Your goal will be to resolve issues efficiently and effectively, while also ensuring that our clients are satisfied with our services.

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be able to multitask and prioritize tasks effectively.

Responsibilities:
  • Provide exceptional customer service and support to clients
  • Handle customer inquiries and concerns in a professional and courteous manner
  • Resolve issues efficiently and effectively
  • Communicate with clients and internal teams to ensure seamless service delivery
  • Meet or exceed performance metrics and standards
Required Skills and Qualifications

We are looking for candidates who possess the following skills and qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least 6 months of customer service experience; call center experience a plus
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Basic computer skills and knowledge of Microsoft Office software
Benefits

We offer a competitive benefits package, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Paid time off (vacation, sick leave)
  • Holiday pay
Why Work with Us?

Our company is dedicated to providing exceptional customer service and support to our clients. We strive to create a positive and inclusive work environment that values diversity and promotes growth and development. If you are a motivated and results-driven individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity

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