Customer Support

9 hours ago


Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱550,000
Customer Support & Fulfillment Professional

We are seeking a dedicated and detail-oriented professional to fill the role of Customer Support & Fulfillment. This full-time position is part of our remote team and requires excellent communication skills, both spoken and written.

The ideal candidate will be responsible for processing refunds accurately and promptly, generating and managing shipping labels, answering customer phone calls with professionalism, and maintaining accurate records according to internal procedures.

  • Process online order refunds accurately and on time
  • Generate shipping labels for outgoing packages efficiently
  • Provide exceptional customer service via phone calls
  • Maintain accurate records and follow company protocols
  • Collaborate with team members to resolve orders in a timely manner
Required Skills & Qualifications
  • Excellent English communication skills (spoken and written)
  • Clear speaking voice with minimal accent
  • Strong attention to detail and organizational skills
  • Stable, high-speed internet connection
  • Ability to work independently and follow instructions
Preferred Qualifications
  • Previous experience in e-commerce, customer service, or logistics
  • Familiarity with online order platforms and shipping tools

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