Customer Loyalty Specialist

1 day ago


Angeles City, Central Luzon, Philippines beBeeRetention Full time ₱6,000 - ₱9,000
About the Retention Role

Grow customer loyalty by owning email, SMS, and membership programs. This blend of lifecycle marketing, VIP engagement, membership growth, and customer advocacy involves designing automated journeys to keep customers coming back, building retention engines that maximize lifetime value, and creating exclusive perks for long-term customer engagement.

Optimize advanced flows (welcome, onboarding, replenishment, winback, VIP, membership) to drive repeat purchases and engagement. Nurture top buyers with personalized outreach, turning them into affiliates and brand advocates. Grow adoption of your membership plan, reduce churn, and create benefits that keep customers engaged.

  • Email & SMS Automation - Build and optimize journeys to drive engagement and repeat purchases.
  • VIP Customer Management - Identify and nurture top buyers with personalized outreach.
  • Membership Growth - Grow adoption of your membership plan and reduce churn.

Cross-functional collaboration is key: partner with teams to align retention efforts and maximize customer impact.

You'll Thrive Here If You…
  • Proven track record in scaling email/SMS programs.
  • Experience in customer retention, VIP management, or loyalty programs.
  • Excellent communicator: strong writing + comfortable engaging directly with customers.
  • Data-driven — knows how to track, analyze, and present retention metrics.
  • Experience with high-ticket products is a plus.


  • Cebu City, Central Visayas, Philippines beBeeRetention Full time $100,000 - $150,000

    About the OpportunityWe are seeking a skilled professional to oversee our email, SMS, and loyalty programs.This role combines lifecycle marketing, VIP engagement, membership growth, and customer advocacy to drive long-term results.Design automated journeys that foster customer loyalty.Develop programs that turn VIPs into brand promoters.Create a retention...


  • Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱700,000 - ₱1,100,000

    Our company is seeking a skilled professional to excel in providing top-notch customer support for our cryptocurrency customers. This role requires exceptional communication and problem-solving skills, as well as the ability to work effectively with diverse customers. The ideal candidate should be knowledgeable about our products and services, able to answer...


  • Tarlac City, Central Luzon, Philippines beBeeRetention Full time $80,000 - $100,000

    Job Title: Customer Retention SpecialistWe're expanding rapidly and building systems designed for scale. We hire leaders who thrive in fast-paced environments and connect their work directly to results.About the RoleWe're looking for a customer retention specialist to own our email, SMS, and loyalty programs. This role blends lifecycle marketing, VIP...


  • Angeles City, Central Luzon, Philippines beBeeCollections Full time ₱280,000 - ₱360,000

    We are seeking a highly motivated Collections and Customer Service Specialist to join our team. In this role, you will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records while delivering exceptional service.Key Responsibilities:Make outbound calls to customers regarding overdue...


  • Angeles City, Central Luzon, Philippines beBeeRetention Full time ₱1,800,000 - ₱2,500,000

    Customer Engagement ManagerAbout UsOur organization empowers everyday women and inspires self-confidence across Southeast Asia and international markets.The RoleWe seek a strategic customer engagement manager to lead our customer relationship strategy. Reporting to the director of marketing, you will drive customer retention and loyalty through data-driven...


  • Angeles City, Central Luzon, Philippines beBeeCustomerService Full time $5,000 - $10,000

    Customer Service RepresentativeWe are seeking a reliable and customer-focused Customer Service Representative to help our clients deliver exceptional service to their customers.You will be the key point of contact, handling inquiries, resolving issues, and ensuring customer satisfaction. If you're a proactive problem-solver with excellent communication...


  • Tarlac City, Central Luzon, Philippines beBeeMarketing Full time $90,000 - $120,000

    Unlock a challenging and rewarding role as a Senior Marketing Director, driving growth and customer loyalty for our innovative SaaS company.As a key member of the leadership team, you will be responsible for developing and executing a comprehensive marketing strategy that aligns with business objectives. Your expertise in demand generation, digital...


  • Angeles City, Central Luzon, Philippines beBeeCustomerService Full time ₱1,800,000 - ₱2,500,000

    Customer Service RepresentativeWe are seeking a Customer Service Representative to deliver exceptional customer experiences.About the RoleThe ideal candidate will be friendly, reliable, and results-driven, with excellent communication and interpersonal skills.Your primary responsibility will be to handle inbound calls, emails, or chats from customers in a...


  • Angeles City, Central Luzon, Philippines beBeeCustomer Full time $80,000 - $100,000

    Customer Experience LeadWe are seeking a seasoned professional to drive customer satisfaction and loyalty through strategic planning and execution.The ideal candidate will have a strong background in client-facing operations and excellent communication skills to collaborate with cross-functional teams.Develop and implement scalable customer success...


  • Angeles City, Central Luzon, Philippines beBeeCustomer Full time $35,000 - $45,000

    Customer Service Representative PositionThis role involves handling customer inquiries, resolving issues and providing support in a professional and courteous manner.To be successful, you will need to have excellent communication skills, be able to work independently and as part of a team, and have the ability to multitask and prioritize tasks...