Customer Service Associate
1 month ago
Responsibilities:
- Maintain data entry requirements by following established data management techniques and procedures.
- Process customer and account source documents by thoroughly reviewing the data for accuracy.
- Build and maintain a positive relationship with customers through effective communication.
- Adhere to communication guidelines and policies to ensure accurate and timely information sharing.
Required Skills:
- College graduate with or without experience.
- HS graduate must have at least 6 months of BPO experience or a local account experience.
- Proficient in MS Office applications.
- Willingness to work night shifts or flexible schedules.
- Strong communication and presentation skills.
Note: We welcome applicants from all backgrounds and are committed to diversity and inclusion.
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