Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
About the Role:
At Neksjob Philippines, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their concerns and complaints in a timely and professional manner.
Responsibilities:
* Respond to customer inquiries and resolve issues in a prompt and courteous manner
* Provide product information and answer questions to customers
* Handle customer complaints and concerns in a professional and empathetic manner
* Collaborate with internal teams to resolve customer issues
* Meet or exceed customer satisfaction targets
Requirements:
* High School Diploma or equivalent
* 6 months of customer service experience or equivalent
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Knowledge of MS Office and internet browsing
What We Offer:
* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Comprehensive training and development programs
* Collaborative and dynamic work environment
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Apply now and take the first step towards a rewarding career with Neksjob Philippines.
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