Client Relations Associate

1 month ago


Paranaque City, Calabarzon, Philippines Linaheim Corporate Services Inc. Full time

At Linaheim Corporate Services Inc., we are seeking a Client Relations Associate to join our team. This role is ideal for individuals who excel in providing exceptional customer service and resolving complex issues.

Job Summary

The Client Relations Associate will be the primary point of contact for customers, managing inquiries and complaints through various channels. They will utilize online systems to process requests efficiently and ensure seamless communication.

Key Responsibilities
  • Respond to customer queries and concerns via phone, email, or social media, providing accurate information and detailed explanations.
  • Maintain high-quality standards and required service levels at all times.
  • Gather customer data to facilitate smooth request processing.
  • Protect customer confidentiality and maintain trust.
  • Provide resolutions within set parameters of customer service management.
Requirements

To be successful as a Client Relations Associate, you should have a strong educational background and relevant working experience. Additionally, excellent verbal and communication skills, a customer-oriented approach, and proficiency in basic software applications are essential.

We estimate the salary for this position to be around $45,000 per year, based on industry standards and location.

Why Join Us?

Linaheim Corporate Services Inc. offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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