Key Account Developer

1 week ago

Cebu City, Central Visayas, Philippines beBeeAccountLead Full time ₱480,000 - ₱504,000
Senior Business Development Associate

This role puts you at the forefront of revolutionizing client relationships and virtual assistance services.

  • Establish direct video interactions with international clients
  • Cultivate and develop a high-performing team of virtual assistants
  • Pioneer partnerships between clients and VAs to ensure seamless collaborations
  • Foster lasting business relationships while preventing client dissatisfaction
  • Develop pathways for assistant growth and professional development
Client Partnership Excellence
  • Conduct engaging video calls with international clients
  • Build in-depth business relationships by understanding clients' goals and challenges
  • Effectively translate client feedback to the VA team
  • Prevent client churn - serve as the first line of defense when clients consider leaving
  • Identify expansion opportunities when clients need additional VAs or services
  • Onboard new clients and set expectations for successful VA partnerships
Virtual Assistant Team Leadership
  • Coach and develop a team of 5-8 virtual assistants working on client accounts
  • Bridge communication gaps between clients and VAs when misunderstandings occur
  • Handle VA performance issues through coaching, training, or recommending replacements
  • Coordinate task assignments and ensure VAs meet client expectations
  • Provide professional development to help VAs grow and better serve clients
  • Manage VA scheduling, performance tracking, and career development
Bridge & Problem-Solving Excellence
  • Resolve conflicts when clients and VAs have communication breakdowns
  • Facilitate replacements when client-VA matches aren't working out
  • Course-correct relationships when VAs feel micromanaged or clients feel underserved
  • Translate business needs from clients into actionable guidance for VAs
  • Present solutions that benefit both clients and virtual assistants

We're seeking someone who has proven EA/VA experience with international clients, excels in building business relationships, thrives on developing others, and is passionate about bridging client-VA partnerships.

What We Offer:
  • Fixed monthly salary + allowances
  • HMO coverage
  • Paid Time Off
  • 13th month pay
  • Government benefits (SSS, PhilHealth, PAG-IBIG)
  • 9 PM - 6 AM shift (subject to change)
  • 2-week comprehensive training provided

Successful Senior Business Development Associates often have opportunities to explore roles in team management, operations, client success, training & development, project management.

Get notified about new Senior Business Development Associate positions in Cebu City.

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