Customer Support Associate

2 days ago


General Trias, Calabarzon, Philippines INFINITY BROADBAND INC Full time
Job Description

We are seeking a highly skilled and motivated Customer Support Associate to join our team at INFINITY BROADBAND INC. In this role, you will be responsible for providing exceptional customer service and support to our clients.

About Us

INFINITY BROADBAND INC is a leading provider of telecommunications services, dedicated to delivering innovative solutions that meet the evolving needs of our customers.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Problem-Solving: Analyze and troubleshoot complex technical issues to ensure seamless resolution.
  • Communication Skills: Possess strong written and oral communication skills to effectively communicate with customers and internal teams.
Requirements:
  • Educational Background: High School Diploma or equivalent required.
  • Certification: Vocational/Short Course Certification in any field preferred.
  • Technical Skills: Proficient in Microsoft Office Suite and able to adapt quickly to new technology.
Benefits:
  • Competitive Salary: We offer a competitive salary based on experience and qualifications.
  • Ongoing Training: Regular training and development opportunities to enhance your skills and knowledge.
  • Flexible Work Arrangements: Options for remote work and flexible scheduling to balance work and personal life.
Why Choose Us?

At INFINITY BROADBAND INC, we value our employees and offer a dynamic work environment that fosters growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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