IT Technical Support Specialist

1 month ago


Quezon City, National Capital Region, Philippines Phil-First Human Resources and Services (FHRS) Inc. Full time
Job Requirements:

At Phil-First Human Resources and Services (FHRS) Inc., we are seeking a highly skilled IT Technical Support Specialist to join our team. This role involves providing exceptional technical support and assistance to our clients.

Key Responsibilities:
• Strong troubleshooting and problem-solving skills.
• Familiarity with common operating systems (Windows, macOS, Linux) and office software (Microsoft Office, Google Workspace).
• Knowledge of basic networking concepts (TCP/IP, VPN, DNS).
• Proficiency with ticketing systems and remote support tools.
• Good interpersonal skills and a customer-focused approach.

Education and Experience:
• A degree or certification in Information Technology, Computer Science, or a related field is preferred.
• Proven experience in a technical support or helpdesk role, ideally in an IT or corporate environment.


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