Help Desk Associate with Excellent Communication Skills

6 days ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

At Neksjob Philippines, we are committed to delivering exceptional service and building long-lasting relationships with our customers.

Our Mission:

We strive to provide a supportive environment where our team members can grow and develop their skills, while also meeting the evolving needs of our clients.

About This Role:

We are seeking highly motivated individuals who share our passion for customer satisfaction and have a strong commitment to excellence.

Responsibilities:

  • To assist customers with concerns and complaints regarding goods and services
  • To provide guidance and technical support to customers
  • To handle returns, upgrades, and purchases efficiently
  • To maintain accurate records and reports

Requirements:

  • High School Diploma or Equivalent
  • 6 months experience in a call center setting
  • Excellent communication and interpersonal skills
  • Strong analytical skills
  • Proficient in Microsoft Office and Internet browsing

Benefits:

  • Competitive performance bonuses
  • Account-specific allowances
  • Career advancement opportunities
  • Promotion within the company
  • Comprehensive healthcare benefits

Why Choose Us?

Neksjob Philippines offers a dynamic and supportive work environment that fosters growth and development. Our team is dedicated to making a positive impact in the lives of our customers and stakeholders.


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