Virtual Business Operations Manager

6 hours ago


Quezon City, National Capital Region, Philippines Cyberbacker Full time
About Cyberbacker

Cyberbacker is a dynamic organization that offers innovative solutions to its clients.

Job Description

We are seeking an experienced Virtual Business Operations Manager to join our team. The successful candidate will be responsible for managing the administrative aspects of our coaching business, ensuring seamless operations and exceptional client satisfaction.

Responsibilities:
  • Email Management: Manage all email correspondence in a timely and professional manner.
  • Calendar and Task Management: Maintain and manage the company calendar and task list to ensure efficient use of time and resources.
  • Zoom and Webinar Management: Coordinate and execute Zoom meetings and webinars with ease.
  • Virtual Coaching Support: Provide marketing, billing, and payment collection support for virtual coaching services.
  • Reminder System: Send reminders to clients to take attendance and participate in scheduled activities.
  • Workflow Activities: Perform routine daily and weekly tasks, including providing feedback on customer service issues.
  • Help Desk Support: Assist with help desk and customer service emails by responding with templated answers or assigning tasks to team members.


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