Administrative Medical Support Professional

3 days ago

Quezon City, National Capital Region, Philippines beBeeSupport Full time $46,000 - $59,000

Medical Support Specialist

As a medical support specialist, you will play a vital role in ensuring seamless operations within a medical office environment. You will be responsible for coordinating appointments, managing calendars, and facilitating communication between patients and healthcare providers.

Key Responsibilities:

  • Appointment Scheduling: Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
  • Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages and scheduling follow-up appointments.
  • Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories and treatment plans. Ensure compliance with regulatory standards and protocols for medical documentation.
  • Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with the billing department to resolve any discrepancies and ensure timely reimbursement.
  • Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records to ensure patients receive necessary prescriptions in a timely manner.
  • Virtual Team Collaboration: Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively.
  • Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
  • Insurance Verification: Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.

Requirements:

  • Proven experience in the healthcare industry.
  • Proficiency in English communication, both written and verbal.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Ability to work with minimal supervision and maintain a high level of productivity.
  • High school diploma or equivalent.

Benefits:

  • Competitive starting rate paid in USD.
  • HMO insurance.
  • Retirement Fund.
  • Paid US holidays.
  • Paid Vacation and Sick Leaves.

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