
Medical Intake Coordinator
17 hours ago
We are seeking a skilled Medical Intake Specialist to play a critical role in the medical records retrieval process.
Main Responsibilities:- Provider Identification and Research:
- IDentify relevant providers associated with a client's treatment.
- Locate billing providers using tools such as Chartswap.
- E nsure case completion within assigned periods by adding all identified providers to the request.
- Request Creation and Quality Control:
- Review and correct incoming ROIs (Release of Information forms).
- Prepare accurate base forms and generate complete submission packets.
- Conduct thorough QA reviews of each ROI packet.
- Request Assignment and Escalation:
- Assign requests to team members based on workload and utilization.
- Escalate special provider requirements or edge cases to the Client Success Manager.
- Team Support and Process Improvement:
- Provide coverage for urgent tasks.
- Contribute to at least one measurable process improvement per quarter.
- Support training and onboarding of new team members.
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