
Detail-Oriented Medical Records Coordinator
17 hours ago
A highly skilled and detail-oriented professional is sought to play a critical role in the medical records retrieval process. As a key member of our team, you will ensure every intake request is accurate, complete, and optimized for downstream success.
This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple requests simultaneously. If you thrive in a fast-paced environment where precision, accountability, and problem-solving are essential, this may be the perfect opportunity for you.
About the Role- Identify all relevant providers associated with a client's treatment, not just the main facility submitted by the law firm.
- Locate billing providers and related entities using tools such as Chartswap, prior requests, and direct provider calls.
- Ensure ≥90% case completion within assigned periods by accurately adding all identified providers to the request in the admin app.
We are looking for a professional who can work independently and as part of a team to achieve exceptional results. If you have experience requesting medical records from providers on behalf of law firms, with a proven ability to meet turnaround time and throughput targets, we would like to hear from you.
Required Skills and Qualifications- Prior experience requesting medical records from providers on behalf of law firms.
- Strong attention to detail and ability to maintain ≥95% accuracy in documentation and ROI packet preparation.
- Proficiency with Adobe and PDF editing/combining tools.
- Excellent written and verbal communication skills for handling escalations and client coordination.
- Proactive problem-solving mindset and ability to manage multiple requests simultaneously.
- Fully remote work arrangement.
- Generous paid time off.
- Direct mentorship from experienced professionals.
- Access to learning resources for career growth.
- Opportunity to join a global network of professionals.
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