Global Billing Operations Lead

16 hours ago

Manila, National Capital Region, Philippines beBeeProblem Full time $80,000 - $125,000
Key Account Management Opportunity

This role is part of the Global Billing Operations Invoice Production and Delivery team. Our team is responsible for timely production and delivery of invoices, follow up to fee billing related inquiries, effective handling of escalations, efficient closure of inquiries raised by client services and stakeholders for billing invoices and agreements.

Responsibilities:
  • Executing deliverables and special initiatives, managing multiple deadlines with ownership and accountability.
  • Providing exceptional service as a trusted partner and key advisor to business and clients.
  • BUILDING PROFICIENCY WITH TECHNOLOGY AND SYSTEMS through applying knowledge to operations and understanding overall infrastructure and business implications.
  • Executing strategic and tactical plans including automation and process re-engineering initiatives anticipating and overcoming barriers.
Requirements:
  • 5 years experience in Operations from Financial or Business Process Outsourcing firms managing global clients.
  • Strong problem-solving solutions management competencies displaying great analytical skills problem-solving stakeholder management complaints or escalations handling.
  • Leading directing projects meetings influencing negotiating with peers more senior professionals.

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