Technical Support and Service Manager

6 days ago


Manila, National Capital Region, Philippines White & Case Full time
Key Requirements

The Technical Support and Service Manager role requires 2+ years of Tier 3 support experience in a medium-sized firm, with hands-on experience in desk-side and mobile troubleshooting. You must have a superior command of word processing applications, document management systems, email applications, and distributed time entry programs.

A team player with initiative, excellent interpersonal skills, patience, and multitasking abilities is essential for success in this role. You must also have excellent communications skills, customer service skills, problem-solving/trouble-shooting, follow-up skills, and organizational skills.



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