Technical Support and Service Manager
6 days ago
The Technical Support and Service Manager role requires 2+ years of Tier 3 support experience in a medium-sized firm, with hands-on experience in desk-side and mobile troubleshooting. You must have a superior command of word processing applications, document management systems, email applications, and distributed time entry programs.
A team player with initiative, excellent interpersonal skills, patience, and multitasking abilities is essential for success in this role. You must also have excellent communications skills, customer service skills, problem-solving/trouble-shooting, follow-up skills, and organizational skills.
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Technical Support Professional
23 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeOverview:We are seeking a skilled Salesforce Technical Support professional to join our team at Global Process Manager Inc. As a key member of our support team, you will play a vital role in ensuring our users have an excellent experience with the Salesforce platform.Key Responsibilities:Ensure timely and effective resolution of technical issues related to...
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Salesforce Technical Support Specialist
3 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout the RoleWe are seeking a highly skilled Salesforce Technical Support Specialist to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key Responsibilities:Manage and resolve...
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Salesforce Technical Support
1 day ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeYour Key ResponsibilitiesAs Salesforce supporter you should have a good understanding of the Salesforce platform and its features, including configuration, customization, and administration. Be comfortable with Salesforce's data model, security model, and standard user interface.Responsibilities can be summed up to:Support ticket management (ServiceNow) and...
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Salesforce Support and Services Expert
3 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeSalesforce Support and Services ExpertWe are seeking a highly skilled Salesforce Support and Services Expert to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key...
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Technical Support and Services Expert
5 days ago
Manila, National Capital Region, Philippines 24-7 INTOUCH PH INC. Full timeOur TeamAt 24-7 INTOUCH PH INC., we pride ourselves on our collaborative and dynamic team environment. As a Technical Support and Services Expert, you will play a vital role in ensuring the success of our clients through exceptional technical support and services.About the RoleThe successful candidate will have a strong background in technical support and...
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IT Technical Support Manager
7 days ago
Manila, National Capital Region, Philippines HireRight Full timeCompany OverviewHireRight is a leading provider of on-demand hiring solutions that help companies find and hire the best talent.About This RoleWe are seeking an IT Technical Support Manager to join our team. The successful candidate will be responsible for managing our technical support operations, ensuring that our systems and processes are running...
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Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines Phil-FIRST Human Resources and Services Inc. Full timeSales Technician Job DescriptionAt Phil-FIRST Human Resources and Services Inc., we are seeking a highly skilled Sales Technician to join our team.Key Responsibilities:Provide expert technical assistance to clients post-sale.Resolve issues and provide solutions on software and processes.Enhance customer satisfaction through effective...
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Technical Service Support-Presales
1 week ago
Manila, National Capital Region, Philippines HRnetOne Full timePosition: Technical Service Support-PresalesClient: Leading player in both consumer and professional tool marketsKey Responsibilities:Provide pre-sales support, including on-site customer visits, technical communications, managing competitive conversions, and assisting with product selection and quotations.Support key accounts and projects by analyzing...
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Technical Support Professional
7 days ago
Manila, National Capital Region, Philippines Booth and Partners Full timeAbout This OpportunityWe are seeking a highly skilled Certified Customer Support Professional to join our remote team. In this role, you will be responsible for providing top-notch support to our customers via email and live chat, ensuring timely resolution of customer inquiries and exceeding customer satisfaction targets.Your Key Responsibilities:Meet daily...
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Technical Services Manager
4 days ago
Manila, National Capital Region, Philippines DTEK Full timeWe are looking for a Technical Services Manager to oversee our IT operations and ensure seamless delivery of technical support services.Key ResponsibilitiesManage a team of IT support engineers to provide timely resolution of user requests.Monitor and report on IT system performance, identifying areas for improvement.Develop and implement processes to...
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IT Technical Support
1 week ago
Manila, National Capital Region, Philippines A and S Workers Inc. Full timeOn-site - Manila Fresh Graduate/Student Bachelor Full-timeJob DescriptionMedical ReimbursementDescriptionProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist...
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Technical Support Manager
1 day ago
Manila, National Capital Region, Philippines ECI Full timeECI is a leading global provider of managed services, cybersecurity, and business transformation to mid-market financial services organizations.We pride ourselves on delivering exceptional service and tailored solutions to our clients, helping them navigate the complexities of the digital age.The Opportunity:An experienced Network Escalation Engineer will...
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Technical Support Specialist
22 hours ago
Manila, National Capital Region, Philippines J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. Full timeAbout J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC.Job OverviewWe are seeking a skilled Technical Support professional to join our team in Quezon City, Metro Manila. This is a full-time position offering a competitive salary and benefits.This role involves providing technical support and troubleshooting for hardware-related issues to our clients....
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Technical Support Specialist
23 hours ago
Manila, National Capital Region, Philippines MICRODATA SYSTEMS AND MANAGEMENT, INC. Full timeJob Summary: MICRODATA SYSTEMS AND MANAGEMENT, INC. is seeking a highly skilled Techincal Support Specialist to provide technical assistance to the Sales Department. This role involves conducting product demonstrations, technical meetings, ocular visits, repairs and maintenance, installation, and troubleshooting of project installations as assigned by the...
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Technical Support
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeJob Summary:We are seeking a highly skilled and customer-focused Technical Support to join our IT support team. The successful candidate will be responsible for troubleshooting technical issues, providing excellent customer service, and ensuring the smooth operation of IT systems. This role requires strong problem-solving skills, technical expertise, and the...
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Technical Support Services Director
2 days ago
Manila, National Capital Region, Philippines Manila, Philippines Full timeThis role requires a strong technical background in IT infrastructure management, specifically in LAN/WAN network management, multi-data centers networking, firewall, IPS, VPN, VOIP, video and voice technologies, operating systems, database/storage systems, and personal computer and data security technology. The successful candidate will have experience in...
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Global Salesforce Platform Manager
3 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob OverviewAs a Salesforce Technical Support Specialist at Global Process Manager Inc., you will play a vital role in delivering exceptional support services to our users. Your primary focus will be on managing support tickets, collaborating with the Super User team, and maintaining the Salesforce platform.Main Responsibilities:Ticket management: Utilize...
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TECHNICAL SUPPORT SPECIALIST
1 day ago
Manila, National Capital Region, Philippines MICRODATA SYSTEMS AND MANAGEMENT, INC. Full timeJOB DESCRIPTION:Provides technical support to Sales Department specifically but not limited to product demonstrations, technical meetings, ocular visit, repairs and maintenance, installation and troubleshooting problems that may arise with the project installations as assigned by his superior.Prepares Design, Estimated Work Sheet (EWS) for checking and...
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Technical Service Manager
23 hours ago
Manila, National Capital Region, Philippines Insight Full timeAbout the RoleThe Technical Service Manager position at Insight offers the opportunity to deliver top-notch IT support services to clients across various industries. As a vital member of our operations team, you will be responsible for managing client incidents related to LAN/WAN/WLAN/SDWAN/Network as a Service structures using diverse technologies and...
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Technical Service Delivery Manager
22 hours ago
Manila, National Capital Region, Philippines Private Advertiser Full timeJob OverviewThe Private Advertiser is seeking an experienced Technical Service Delivery Manager to oversee the Helpdesk Team Leaders and related staff, ensuring that helpdesk support and service levels are met.Key ResponsibilitiesTeam Leadership: Oversee Helpdesk Team Leaders and staff to ensure delivery of high-quality technical services.Service Delivery:...