Salesforce Support and Services Expert
5 days ago
We are seeking a highly skilled Salesforce Support and Services Expert to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.
Your Key Responsibilities:
- Manage and resolve support tickets efficiently, utilizing ServiceNow for effective issue tracking and reporting.
- Support our Incident Management process and Problem Management process, guaranteeing prompt resolution and minimal disruption to our operations.
- Collaborate closely with the Super User 1st line support team to provide exceptional user experiences.
- When required, facilitate cross-functional coordination with other teams for system integrations, addressing incidents related to non-Salesforce components.
- Maintain the Salesforce platform, staying current with new features and releases to ensure optimal performance.
- Create and update documentation and user guides to enhance knowledge sharing and best practices within the organization.
- Ensure accurate role hierarchies and sharing rules are in place, granting users access to the correct Salesforce features and data.
- Design and implement reports and Dashboards to meet business needs, driving data-driven decision-making.
- Monitor system usage and user behavior, enforcing proper utilization of the platform and identifying areas for improvement.
- Train Super Users on new releases, functionality, and features, empowering them to effectively use Salesforce tools.
- Pursue opportunities to refine the support process and enhance the overall user experience with Salesforce, contributing to continuous improvement initiatives.
This is an exciting opportunity to showcase your expertise in Salesforce support and contribute to the success of our organization.
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Salesforce Technical Support Expert
6 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeAbout Our TeamWe are a dynamic team of professionals who are passionate about delivering high-quality services to our clients.Our Values:We are committed to providing a positive and supportive work environment where all staff can thrive.We are passionate about delivering high-quality services to our clients.We are committed to ongoing learning and...
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Salesforce Transformation Expert
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Salesforce Advocate
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Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeRole Overview:This is an exciting opportunity to join our team as a Salesforce Technical Support specialist. You will be working closely with our Super User team to provide top-notch support to our Salesforce users, ensuring they have a positive experience with the platform. Your technical expertise and problem-solving skills will be essential in driving...
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Salesforce L1 Support Associate
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Salesforce Technical Support
6 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeYour Key ResponsibilitiesAs Salesforce supporter you should have a good understanding of the Salesforce platform and its features, including configuration, customization, and administration. Be comfortable with Salesforce's data model, security model, and standard user interface.Responsibilities can be summed up to:Support ticket management (ServiceNow) and...
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Migration Consultant Expert
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Manila, National Capital Region, Philippines Irish Expert Full timeCompany OverviewThe Irish Expert is a leading provider of immigration services, dedicated to helping individuals achieve their goals. As an Overseas Consultant, you will be part of a dynamic team that strives to deliver exceptional results.Job DescriptionProvide expert advice on available visa options and eligibility criteria to clients.Develop and maintain...
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Salesforce Solutions Administrator
2 weeks ago
Manila, National Capital Region, Philippines iCXeed Philippines Inc. Full timeAre you a Salesforce expert with a knack for optimizing systems, managing content, and integrating solutions? We're looking for a talented Salesforce Solutions Administrator to oversee our Salesforce CRM platform, with a strong focus on knowledge base management, integrations, and enhancing user experience.Key Responsibilities:Salesforce...
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Salesforce Consultant
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Manila, National Capital Region, Philippines SPERTON - Where Great People Meet Full timeAre you a Salesforce Sales Cloud expert with a passion for driving business transformation and innovation? Do you thrive in a fast-paced environment where you can lead impactful projects and collaborate with cross-functional teams? If so, this opportunity is for you About the RoleWe're looking for an experienced Salesforce Sales Cloud Consultant to advise,...
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Salesforce Administrator
6 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeCompany DescriptionOutsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive...
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Salesforce Application Developer
6 days ago
Manila, National Capital Region, Philippines VISEO Full timeOverviewVISEO is a global technology consulting company that helps businesses succeed in a rapidly changing world. With a team of experts working across various industries, we provide innovative solutions that drive growth and profitability.Job SummaryWe are seeking a skilled Senior Salesforce Developer to join our team. This individual will be responsible...
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Salesforce Infrastructure Specialist
6 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeCompany OverviewOutsourced Quality Assured Services Inc. (ISO Certified) is a leading offshore outsourcing company providing dedicated remote staff to international companies.We are recognized as one of the Best Places to Work and have achieved Great Place to Work Certification, committed to a positive and supportive work environment where staff can...
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Salesforce Technical Support Specialist
5 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout the RoleWe are seeking a highly skilled Salesforce Technical Support Specialist to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key Responsibilities:Manage and resolve...
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Salesforce L1 Administrator
19 hours ago
Manila, National Capital Region, Philippines Dayforce Full timeSupport Role DescriptionThis position entails offering critical technical support to both internal and external clients using Salesforce. As a valued member of our IT team, you will collaborate closely with stakeholders to address user concerns and provide timely resolutions.Primary ResponsibilitiesAssist end-users in utilizing Salesforce effectively.Ensure...
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Junior Salesforce QA Engineer
2 weeks ago
Manila, National Capital Region, Philippines Outsource Broker Support Full timeAs a Junior QA Engineer, you will play a key role in ensuring quality throughout the full development lifecycle of our technology platform. This requires a combination of expertise in test engineering and quality assurance as well as collaboration and communication skills.You'll be working directly with the Test Lead, Quality Engineers, Product Owners,...
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Manila, National Capital Region, Philippines Monroe Consulting Group Full timeSalesforce Solution ExpertWe are seeking a seasoned Salesforce Solution Expert to join our team at Monroe Consulting Group. As a Senior Salesforce Developer, you will play a key role in designing, developing, and implementing customized solutions within the Salesforce platform.Main Responsibilities:Design and Develop Salesforce Solutions: Design and develop...
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Senior Salesforce Implementation Expert
4 days ago
Manila, National Capital Region, Philippines Teamified Full timeWe are seeking a highly skilled Salesforce Platform Architect to design and develop our Salesforce platform architecture. The ideal candidate has deep expertise in Salesforce configuration, customization, and automation tools, and can translate business requirements into scalable solutions.About the RoleIn this role, you will be responsible for:Designing and...
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Salesforce Administrator
3 days ago
Manila, National Capital Region, Philippines 8x8 Full time8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized...
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Salesforce Administrator
1 week ago
Manila, National Capital Region, Philippines Hyremote Full timeHybrid - Manila 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionSalary Range: $865.00 to $1,211.00 per monthA cleaning supply manufacturer specializing in commercial cleaning solutions for healthcare facilities, hotels, schools, and restaurants is seeking a Salesforce Administrator to optimize and maintain its Salesforce system. This role is essential...
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Expert in Salesforce Development
1 day ago
Manila, National Capital Region, Philippines UST Full timeUST is looking for a skilled Salesforce developer to work on designing world-class applications for our CRM requirements.About the Position:This role involves developing web applications using Salesforce APEX, LWC, and Aura, as well as creating scalable and dynamic workflows. The ideal candidate should have extensive experience working with Salesforce...
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Salesforce Lead
1 week ago
Manila, National Capital Region, Philippines Copeland Philippines, Inc. Full timeJob SummaryWe are seeking a skilled Salesforce lead with a minimum of 5 years of experience in Salesforce platform management, configurations, and administration. The ideal candidate will have hands-on expertise in Salesforce declarative tools, be proficient with SFDC objects, and have the ability to translate business requirements into scalable solutions....