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Technical Support Services Director

1 week ago

Manila, National Capital Region, Philippines Manila, Philippines Full time
This role requires a strong technical background in IT infrastructure management, specifically in LAN/WAN network management, multi-data centers networking, firewall, IPS, VPN, VOIP, video and voice technologies, operating systems, database/storage systems, and personal computer and data security technology. The successful candidate will have experience in managing teams, developing project plans, and coordinating efforts to meet business objectives.

Key Responsibilities:
• Conducting performance management, providing input for staffing and disciplinary actions, and managing IT infrastructure projects
• Overseeing the consulting, acquisition, implementation, and support of PC, LAN/WAN network management, multi-data centers networking, firewall, IPS, VPN, VOIP, video and voice technologies operating systems, database systems, storage systems, VM, personal computer and data security technology
• Managing programs to support risk management and compliance objectives
• Contributing to regional and global objectives in areas such as resiliency studies and design guidelines

Qualifications:
• 12-15 years technical experience in LAN/WAN, Wireless network management, multi-data centers networking, firewall, IPS, VPN, VOIP, video and voice technologies operating systems, VM, database systems, storage systems, personal computer and data security technology
• Good experience in Infrastructure services management, preferably within mission critical environments
• Experience with private and public cloud, outsourcing experience, data centers, servers, end-user computing technologies, administration and operations would be an advantage