Technical Support
3 weeks ago
We are seeking a highly skilled and customer-focused Technical Support to join our IT support team. The successful candidate will be responsible for troubleshooting technical issues, providing excellent customer service, and ensuring the smooth operation of IT systems. This role requires strong problem-solving skills, technical expertise, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Diagnose and troubleshoot system problems, including network, connectivity, and software issues.
Install, modify, and repair computer hardware and software.
Document and track customer interactions, issues, and resolutions in a ticketing system.
Escalate complex technical problems to appropriate teams when necessary.
Assist in setting up and maintaining IT infrastructure, including workstations and servers.
Conduct regular system updates, backups, and security measures to ensure data integrity.
Provide training and guidance to end-users on software applications and best practices.
Collaborate with other IT team members to improve overall system performance and efficiency.
Stay up to date with emerging technologies and industry trends to enhance support services.
Qualifications and Skills:
Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
Proven experience in technical support, help desk, or a similar role.
Proficiency with operating systems (Windows, macOS, Linux) and troubleshooting methodologies.
Familiarity with IT support tools, remote desktop applications, and help desk software.
Strong understanding of networking fundamentals, including TCP/IP, DNS, and VPN.
Excellent analytical and problem-solving skills.
Strong organizational and time management abilities.
Ability to work independently and collaboratively within a team.
Strong communication and interpersonal skills.
Customer service-oriented with a passion for helping users resolve technical issues.
-
Technical Support Professional
7 days ago
Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeWe are Developer Soft and Technical Support Sea Inc., a software development company with a passion for innovation and excellence. Our team of experts specializes in developing UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL.We are seeking talented individuals who share our vision and values. As a...
-
Developer Technical Assistant
7 days ago
Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeAbout Developer Soft and Technical Support Sea Inc.We specialize in developing UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL. With over 20 years of experience, our team has amassed profound knowledge in various software development fields.We are seeking talented individuals who are eager to learn...
-
IT Technical Support
2 days ago
Manila, National Capital Region, Philippines Broadridge Trading & Connectivity Solutions Full timeGlobal Technical Support SpecialistBroadridge Trading & Connectivity Solutions Manila, PhilippinesWe strive to create a culture that values diversity, equity, and inclusion. If you're passionate about delivering exceptional support, we invite you to explore our job opportunities.Overview:Broadridge is seeking a Global Technical Support Specialist to join our...
-
Software Support Specialist
7 days ago
Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeAbout UsDevSoft Philippines is a renowned software development company with over 20 years of experience in creating cutting-edge UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL. Our team of experts has amassed profound knowledge in various software development fields.We are seeking talented...
-
Technical Scheduling Specialist
7 days ago
Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeJob OverviewWe are seeking a highly organized and detail-oriented Technical Scheduling Specialist to join our team at Intelligent Technical Solutions (ITS). As a key member of our Security Operations Center, you will be responsible for coordinating and managing schedules, ensuring seamless coverage and communication among team members.Key...
-
IT Technical Support
7 days ago
Manila, National Capital Region, Philippines A and S Workers Inc. Full timeOn-site - Manila Fresh Graduate/Student Bachelor Full-timeJob DescriptionMedical ReimbursementDescriptionProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist...
-
Technical Support Consultant
7 days ago
Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeNetsuite Technical Support OpportunityWe are seeking a highly skilled and experienced technical support specialist to join our team. The ideal candidate will have a strong background in Netsuite and be able to provide expert-level technical support to our clients.Responsibilities:Providing technical support to clients using Netsuite softwareTroubleshooting...
-
Technical Support Analyst
5 days ago
Manila, National Capital Region, Philippines Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time**Technical Support Analyst Job Description**We are seeking a highly skilled Technical Support Analyst to join our team at Baker & McKenzie Rechtsanwaltsgesellschaft mbH. As a Technical Support Analyst, you will be responsible for providing technical support and assistance to the firm's users.**Key Responsibilities**Provide technical support and assistance...
-
Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeNezda Technologies, Inc.We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and effective technical support to our clients. This includes responding to incoming calls, resolving technical issues, and escalating complex problems to senior technicians.Key...
-
Technical Support Associate
7 days ago
Manila, National Capital Region, Philippines IBA Worldwide Full timeJob SummaryWe are seeking a talented Technical Support Associate to join our team at IBA Worldwide. As a Technical Support Associate, you will play a critical role in providing prompt, professional, and high-quality technical support to our customers, ensuring they achieve maximum value from our products and services.Main ResponsibilitiesReceive,...
-
Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines Ubiquity Global Services, Inc. Full timeJob SummaryUbiquity Global Services, Inc. is seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to all employees within the organization, handling both software and hardware-related issues.This role requires excellent communication skills, as the Technical Support...
-
Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines Jocson College Inc. Full timeJob OverviewJocson College Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing first-line technical support to internal and external customers.The ideal candidate will have excellent communication and problem-solving skills, with the ability to troubleshoot...
-
Technical Support Specialist
5 days ago
Manila, National Capital Region, Philippines eClerx Full timeTechnical Support SpecialistWe are seeking an experienced Technical Support Specialist to provide technical support and help desk services to our clients. The ideal candidate will have over 8 years of proven expertise in technical support/help desk processes and working with senior leadership.Key ResponsibilitiesProvide technical support and help desk...
-
Technical Support Analyst
7 days ago
Manila, National Capital Region, Philippines Satellite Office Full timeTechnical Support AnalystSatellite Office is seeking a highly skilled Technical Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and ensuring seamless day-to-day operations.Main Responsibilities:Provide technical support to end-users via phone, email, and chat...
-
IT Technical Support Manager
5 days ago
Manila, National Capital Region, Philippines HireRight Full timeCompany OverviewHireRight is a leading provider of on-demand hiring solutions that help companies find and hire the best talent.About This RoleWe are seeking an IT Technical Support Manager to join our team. The successful candidate will be responsible for managing our technical support operations, ensuring that our systems and processes are running...
-
Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines HawodTech Solutions Full timeHawodTech Solutions is looking for a skilled Technical Support Professional to join our team. As a member of our IT support team, you will be responsible for providing technical assistance to our clients, resolving complex issues, and collaborating with cross-functional teams to drive business success.Key ResponsibilitiesTroubleshoot software and hardware...
-
Technical Product Support
7 days ago
Manila, National Capital Region, Philippines Haltech Philippines Representative Office Full timeSupport RoleWe are seeking a highly skilled Technical Product Support specialist to join our team. As a key member of our team, you will be responsible for providing technical support to customers, updating product data, and creating technical documentation.You will work closely with our Australian headquarters in Sydney and collaborate with a talented team...
-
Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines ePERFORMAX Contact Centers Corporation Full timeJob Description:ePERFORMAX Contact Centers Corporation seeks a skilled Technical Support Specialist to provide exceptional customer service and technical support via phone and email. Key responsibilities include diagnosing and resolving technical issues, tracking issue status, and collaborating with other support teams to address complex customer...
-
Technical Support Engineer
6 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeJoin Our Expanding Global Support TeamWe are growing our Level 2 Technical Support team and are looking for a skilled and proactive L2 Support Engineer to join us. In this role, you will work closely with our Level 1 and Level 3 support teams across the globe, providing advanced technical expertise to resolve complex issues and ensure a seamless customer...
-
Technical Support Specialist
5 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeKMC Solutions is expanding its global support team and seeking a skilled L2 Technical Support Engineer to join our growing organization. In this role, you will work closely with internal teams to provide advanced technical expertise in resolving complex issues.The ideal candidate will possess strong knowledge of Windows, Linux, and macOS operating systems,...