
Remote Healthcare Professional
21 hours ago
We are seeking a skilled and experienced Virtual Healthcare Assistant to join our team. As a key member of our team, you will play a critical role in providing high-quality patient care and support to our clients.
Duties and Responsibilities- Communicate test results to patients in a timely and professional manner.
- Create referrals for specialist healthcare providers while maintaining accuracy and compliance.
- Coordinate lab orders, imaging, and scheduling appointments for patients.
- Update electronic medical records (EMR) with precision and attention to detail.
- Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.
- Utilize communication tools like soft phones to interact with patients and healthcare providers.
- Complete ad hoc tasks as needed to support the healthcare team.
- RN License - US certification is mandatory.
- At least 1-year experience in Medical Virtual Assistance.
- Prior specialisation or experience in patient care, family medicine, acute care, or clinical settings is preferred.
- Excellent English communication skills, both written and verbal, with a minimum of C1 level.
- Solid understanding of medical terminologies and practices.
- Proficient in EHR/EMR systems and able to troubleshoot common technical issues.
- Understanding of healthcare privacy regulations.
- Strong interpersonal skills.
- Solid organisational & time management skills with keen attention to details.
- Tech-savvy and familiar with current technologies, such as desktop sharing, cloud services, and VoIP.
- Able to work on a graveyard shift.
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