Guest Services Director
7 days ago
Job Requirements
We are seeking an experienced Accommodation Operations Specialist to join our team. The ideal candidate will have a strong background in customer service, experience in accommodation management, and excellent communication skills.
Responsibilities
- Guest Services
- Handle guest inquiries, reservations, and complaints in a professional manner.
- Manage guest check-in and check-out processes to ensure smooth transitions.
- Cleaning and Maintenance Coordination
- Coordinate cleaning services between guests.
- Work with maintenance staff to resolve issues promptly.
- Ensure properties are well-maintained and clean.
- Competitor Analysis
- Conduct competitor research and analysis.
- Recommend improvements to stay competitive.
- Social Media Management
- Create engaging social media content.
- Manage social media accounts.
- Monitor post performance.
- Listing Optimization
- Update listing descriptions and pricing.
- Ensure accurate representation of properties.
- Optimize listings for improved visibility.
- Reporting
- Provide regular reports on occupancy and guest satisfaction.
- Analyze guest feedback and make recommendations.
-
Director for Butler Services
3 days ago
Taguig, National Capital Region, Philippines Newport World Resorts Full timeJOB SUMMARYThe Director for Butler Services is responsible for overseeing and elevating the Butler Service across the property. Leading an elite team of Butlers dedicated to delivering bespoke, world-class experiences for VIPs, High Rollers, and guests. This role is at the forefront of curating unforgettable moments for the resort's most discerning guests,...
-
Hotel Operations Director
3 days ago
Taguig, National Capital Region, Philippines Newport World Resorts Full timeJob SummaryThe Director for Butler Services plays a pivotal role in elevating the luxury experience at Newport World Resorts. As the leader of an elite team, they are responsible for delivering world-class services to VIP guests, ensuring seamless and discreet experiences that exceed expectations.Key ResponsibilitiesGuest Services & Relationship...
-
Butler Services Manager
3 days ago
Taguig, National Capital Region, Philippines Newport World Resorts Full timeJob OverviewNewport World Resorts seeks an experienced Director for Butler Services to lead our luxury hospitality efforts. This is an exciting opportunity for a seasoned professional to join our team and drive excellence in guest experience.ResponsibilitiesGuest Services & Relationship Management:Bolster staff performance through coaching, mentoring, and...
-
Luxury Hospitality Leader
3 days ago
Taguig, National Capital Region, Philippines Newport World Resorts Full timeAbout the RoleNewport World Resorts invites applications for a skilled Director for Butler Services who will champion exceptional guest experiences. As the ideal candidate, you will be an accomplished leader with expertise in luxury hospitality, operations management, and revenue growth.Main ResponsibilitiesLeadership & Coordination:Supervise a team of...
-
Sales and Service Director
4 days ago
Taguig, National Capital Region, Philippines Jollibee Group Full timeAbout YouWe are seeking a highly motivated and experienced professional with a passion for providing exceptional customer service. As a Sales and Service Director, you will be responsible for:Providing leadership and guidance to the store team to drive sales growth and customer satisfactionDeveloping and implementing sales building plans and...
-
Restaurant Operations Director
5 days ago
Taguig, National Capital Region, Philippines J-K Network Services Full timeCompany OverviewWe are J-K Network Services, a renowned global chain bringing local flavors to every shore. Established in 1989, our commitment to delivering exceptional service and creative culinary experiences has earned us a reputation for excellence.Salary InformationCompetitive salary commensurate with experience.Job DescriptionAs a seasoned Front of...
-
Service Delivery Coordinator
7 days ago
Taguig, National Capital Region, Philippines Different Technologies Pty Ltd. Full timeRole DescriptionThe Accommodation Operations Specialist will be responsible for managing the daily operations of our accommodation services. This includes coordinating with cleaning and maintenance teams, conducting competitor analysis, and managing promotional activities through social media.Key TasksGuest CommunicationHandle guest inquiries, reservations,...
-
Service Desk Director
4 days ago
Taguig, National Capital Region, Philippines HCLTech Full timeWe are seeking a Service Desk Director to join our team in Taguig, National Capital Region, Philippines.Job DescriptionThe successful candidate will be responsible for managing the service desk function and ensuring seamless delivery of services to our clients.Lead a team of service desk engineers to deliver high-quality services to our clients.Develop and...
-
Customer Service Director
3 days ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeJob Summary: The Customer Service Director oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency.The ideal candidate will possess strong leadership abilities, excellent communication skills, and a strategic thinking approach. With a focus on quality assurance and...
-
Director of Financial Services
7 days ago
Taguig, National Capital Region, Philippines Metrobank Full timeWe are seeking a highly experienced Director of Financial Services to lead our Central Liability Unit, ensuring effective management and compliance with established credit policies and procedures. As a key member of our team, you will play a critical role in shaping our financial services strategy and driving business growth.Key Responsibilities:Manage...
-
Technical Director for Cloud Services
7 days ago
Taguig, National Capital Region, Philippines Risewave Consulting, Inc. Full timeWe are looking for a highly skilled Technical Director for Cloud Services to lead our cloud services team.The successful candidate will have a solid understanding of the industry ecosystem with a strong presence and influence in the field.Minimum of 3 years of experience in project operations, including lead generation, opportunity conversion, solution...
-
Infrastructure Services Director
4 days ago
Taguig, National Capital Region, Philippines Empower Full timeWe are seeking an experienced Infrastructure Services Director to lead our team at Empower.The successful candidate will be responsible for overseeing the maintenance and service of all facility infrastructure, including electrical systems, HVAC, building control/monitoring systems, and fire life safety systems.Main Objectives:Manage hard services to include...
-
Customer Service Excellence Director
3 days ago
Taguig, National Capital Region, Philippines Genpact Full timeWe are looking for a Customer Service Excellence Director to lead our team in delivering exceptional customer experiences. As a Senior Quality Analyst, you will be responsible for auditing and assessing the work of other Quality Analysts, focusing on identifying trends, enhancing accuracy, and driving continuous improvement in service delivery.Main...
-
Service Delivery Director
7 days ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Description:We are seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. This critical role involves managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Key...
-
Business Intelligence Director
7 days ago
Taguig, National Capital Region, Philippines free job consultancy Full timeJob Title: Business Intelligence DirectorAbout the Business Intelligence Director RoleWe are seeking an experienced Business Intelligence Director to join our team at Free Job Consultancy. As a Business Intelligence Director, you will be responsible for developing and monitoring key performance indicators (KPIs) to measure the impact of marketing and...
-
Service Desk Director Delivery
1 week ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...
-
Restaurant Operations Director
4 days ago
Taguig, National Capital Region, Philippines Q2 HR Solutions Full timeKey ResponsibilitiesThe General Manager will be responsible for setting up and liaising with key contacts in the Philippines market outside the restaurant. This includes restaurant suppliers, accountants, legal advisors as needed, PR representatives, architects, kitchen equipment suppliers, landlords, and other requests from the management team.The role...
-
Facilities Services Supervisor
3 days ago
Taguig, National Capital Region, Philippines Hyatt Hotels Corporation Full timeFacilitating seamless communication and collaboration between departments is crucial to our success. As a Facilities Services Supervisor, you will play a key role in ensuring that our facilities and services are delivered to the highest standards, while providing an exceptional experience for our guests.Your Key ResponsibilitiesSupervise and coordinate the...
-
Director of Engineering Services
3 days ago
Taguig, National Capital Region, Philippines PMC Philippines Full timeAbout UsWe are PMC Philippines, a leading provider of engineering services in the construction industry. Our company is committed to delivering excellence in structural projects, and we are seeking a talented individual to join our team as a Director of Engineering Services.Key Responsibilities:Lead and oversee all service delivery for structural...
-
Customer Service Operations Director
2 days ago
Taguig, National Capital Region, Philippines Livelyhood Enterprises Corporation Full timeLivelyhood Enterprises Corporation is committed to hiring talented professionals who share our passion for delivering exceptional customer experiences.About the RoleWe are seeking a highly skilled and experienced customer support professional to join our team as a Customer Service Operations Director.Main ResponsibilitiesDevelop and implement...