Butler Services Manager
5 days ago
Job Overview
Newport World Resorts seeks an experienced Director for Butler Services to lead our luxury hospitality efforts. This is an exciting opportunity for a seasoned professional to join our team and drive excellence in guest experience.
Responsibilities
- Guest Services & Relationship Management:
- Bolster staff performance through coaching, mentoring, and recognizing exceptional service delivery.
- Nurture strong relationships with hotel members and ensure their satisfaction with hotel services.
- Operations & Maintenance Management:
- Promote efficient use of resources by streamlining processes and reducing waste.
- Maintain a clean, safe, and secure environment for all guests and staff.
- Revenue & Marketing Strategy:
- Leverage market research to inform sales strategies and drive revenue growth.
- Collaborate with department heads to align marketing efforts with overall business objectives.
- Financial Oversight & Budget Management:
- Monitor and analyze financial metrics to optimize budget allocations and resource utilization.
- Make informed decisions based on data-driven insights to drive business results.
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