Advanced Service Resolution Expert
5 days ago
Lingaro (Philippines), Inc. offers a range of benefits to its employees, including stable employment, flexible working hours, and comprehensive online onboarding program. We also provide unlimited access to the Udemy learning platform, certificate training programs, and upskilling support.
Job Description:We are seeking a highly skilled Advanced Service Resolution Expert to join our team at Lingaro (Philippines), Inc., responsible for providing expert service support as L3 specialist for the service. The ideal candidate will have strong analytical thinking and problem-solving skills, with extensive experience in SQL, T-SQL, and PL/SQL Language.
Responsibilities:- Analyze issues and develop tools and/or solutions to enable business continuity and mitigate business impact.
- Deploy bug-fixes in managed applications and participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
- Tasks may include incident or problem resolution, automation, change assessment, or implementation/deployment of change requests.
- Excellent communication skillset to translate technical details to business/non-technical stakeholders.
- Experience with R, Python/Pyspark mainly with Pandas, Numpy, and Pathlib, as well as Azure Fundamentals, particularly Azure Blob Storage (File Systems and AzCopy).
- Familiarity with building, testing, and deploying process.
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Policy Resolution Expert
17 hours ago
Manila, National Capital Region, Philippines ORIX RENTAL CORPORATION Full timePolicy Resolution Expert:We are seeking a Policy Resolution Expert to join our team. As a Policy Resolution Expert, you will be responsible for managing and resolving insurance claims, ensuring that our customers receive the best possible service.You will be responsible for reviewing and processing insurance claims, identifying potential issues, and making...
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Security Analyst Expert
8 hours ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeExpert Cyber Security AnalystWe are seeking an experienced Senior Cyber Security Analyst to join our team at Internetwork Expert. As a key member of our security team, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS security...
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Advanced SAP Accounting Expert
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Manila, National Capital Region, Philippines Chevron Holdings Inc. Full timeChevron Holdings Incorporated is a leading provider of shared services, including finance and accounting, information technology, and human resources. We are seeking an experienced Advanced SAP Accounting Expert to join our team in Makati City, Philippines.This role will involve performing troubleshooting, analysis, coordination, and resolution of various...
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Client Resolution Expert
4 days ago
Manila, National Capital Region, Philippines ING Hubs Philippines Full timeRole DescriptionThe Customer Care Analyst is responsible for delivering exceptional client service across various channels.Key Responsibilities:Client Support: Provide comprehensive support to clients on various topics, including organizational processes, operational tasks, and client requests.Chat Management: Manage multiple chat conversations...
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Case Resolution Expert
7 days ago
Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full timeAbout UsIBEX Global Solutions (Philippines) Inc. is seeking an experienced Case Resolution Expert to join our team. This role is responsible for resolving client issues, administering case set-up and order processing, and ensuring quality service standards are met.Main ResponsibilitiesResolve client issues by communicating with dealers/vendors and escalating...
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Escalation Resolution Expert
8 hours ago
Manila, National Capital Region, Philippines Connsuite Full timeWe are seeking an Escalation Resolution Expert to join our team at Connsuite. In this role, you will be responsible for resolving complex escalations and ensuring that our customers receive the highest level of service.You will work closely with our customer support team to develop solutions that meet the unique needs of each customer. Your expertise will...
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Advanced Energy Network Security Expert
17 hours ago
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Technical Operations and Resolution Expert
5 days ago
Manila, National Capital Region, Philippines Fidelity International Resource Management, Inc. Full timeWe're searching for a skilled Technical Operations and Resolution Expert to join our team at Fidelity International Resource Management, Inc. As a Technical Operations and Resolution Expert, you'll play a critical role in ensuring the smooth operation of our systems and applications, identifying and resolving technical issues, and implementing process...
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Account Receivable Resolution Expert
8 hours ago
Manila, National Capital Region, Philippines Amazon Full timeJob Summary:We are seeking an Account Receivable Resolution Expert to join our Finance team at Amazon. This role is responsible for resolving customer payment issues and ensuring timely and accurate receivables.Main Responsibilities:Manage a portfolio of customer receivables and work to resolve payment issues.Collaborate with customers to understand their...
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Portal Resolution Expert
8 hours ago
Manila, National Capital Region, Philippines Healthtech Inc Full timeAbout the RoleWe are seeking a talented Portal Resolution Expert to join our team. As a key member of our support staff, you will be responsible for resolving issues related to our electronic health records (EHR) portal.Your primary role will be to troubleshoot and resolve issues for patients and healthcare professionals, using your exceptional...
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AI-Powered Cybersecurity Specialist
8 hours ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeAI-Powered Cybersecurity SpecialistWe are seeking a highly skilled Senior Cyber Security Analyst to join our team at Internetwork Expert. As a key member of our security team, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS...
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Claims Resolution Expert
1 day ago
Manila, National Capital Region, Philippines SCHENKER Manila Administrative Competence Center Inc. Full timePosition OverviewSCHENKER Manila Administrative Competence Center Inc. is seeking a highly skilled Claims Resolution Expert - Transportation to join our team.Key Responsibilities:Address front-line claims issues with customers and suppliers, ensuring timely resolution and maintaining customer satisfaction.Gather, verify, and provide information and documents...
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Advanced Technical Support Specialist
18 hours ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeJob SummaryA highly skilled and experienced technical support specialist is required to join our team at Outsourced Quality Assured Services Inc. (ISO Certified). The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of complex technical issues.About UsOutsourced Quality Assured...
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Application Resolution Expert
8 hours ago
Manila, National Capital Region, Philippines Infor Inc. Full timeOur mission at Infor is to empower businesses with industry-specific solutions that drive growth and profitability. We believe in building lasting relationships with our customers, and our Product Support Analysts play a critical role in achieving this goal.Key responsibilities include:Providing top-notch customer service through prompt and effective issue...
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Web Application Security Engineer
8 hours ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeWeb Application Security EngineerWe are seeking a highly skilled Senior Cyber Security Analyst to join our team at Internetwork Expert. As a key member of our security team, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS security...
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Cyber Security Threat Investigator
8 hours ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeCyber Security Threat InvestigatorAt Internetwork Expert, we are looking for a highly skilled Cyber Security Threat Investigator to join our team. As a Senior Cyber Security Analyst, you will play a pivotal role in identifying and investigating anomalous activities within our hCaptcha SaaS security platform.Your primary responsibilities will include...
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Procurement and Contracts Expert
14 hours ago
Manila, National Capital Region, Philippines Advanced Energy Full timeAbout the PositionThe Procurement and Contracts Expert will be responsible for managing the procurement and contract lifecycle across the Advanced Energy group of companies. This position requires a highly skilled individual who can develop and implement effective procurement strategies and negotiate commercial contracts on behalf of the company.The...
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Assessment and Resolution Expert
18 hours ago
Manila, National Capital Region, Philippines Intogreat Solutions Full timeKey ResponsibilitiesClaim Management: Manage insurance claims from start to finish, ensuring timely and accurate resolutions.Assessment and Reporting: Conduct thorough assessments and prepare comprehensive reports for clients.Customer Interaction: Build strong relationships with customers, clients, and internal stakeholders through effective communication...
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Advanced Technical Advocate
2 days ago
Manila, National Capital Region, Philippines NICE Full timeElevate Your CareerWe're looking for a skilled Technical Support Engineer to join our team at NICE. As a key member of our support team, you'll be responsible for providing advanced technical support to customers and stakeholders, utilizing your expertise to analyze logs, traces, and packet captures for issue resolution.Your Main Responsibilities: Provide...
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Call Center Resolution Expert
18 hours ago
Manila, National Capital Region, Philippines Conduent Full timeResponsibilitiesAssesses calls to provide service immediately, be transferred, or require follow-up for client resolution.Identifies customer needs by referring to case notes and examining each as a specific case.Performs routine call center activities concerning business products and services.Uses standard scripts and established guidelines while under...