Client Care Expert
3 days ago
We are looking for an experienced Client Care Expert to join our team at Bank of the Philippine Islands (BPI).
The successful candidate will be responsible for providing exceptional client care, managing and resolving complex customer complaints, requests, and inquiries, and ensuring that customer needs are met promptly and fairly.
This role involves working closely with internal units, regulators, and senior management to ensure that customer concerns are addressed and that the Bank's reputation is safeguarded.
- Provide exceptional client care, responding to customer inquiries and resolving issues promptly and fairly.
- Manage escalated complaints, requests, and inquiries referred by regulators, senior management, and internal units.
- Develop and implement effective resolution strategies, taking into account business considerations and customer satisfaction.
- Collaborate with internal units to ensure that customer needs are met and that the Bank's reputation is protected.
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Senior Client Care Coordinator
9 hours ago
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Client Care Specialist
2 days ago
Manila, National Capital Region, Philippines Pearson - UK Full timeJob Summary:We are seeking a highly skilled and experienced individual to fill the position of Client Care Specialist. As a member of our Client Care Team, you will play a critical role in ensuring the success of our organization by providing exceptional customer service and support to our clients.About the Role:This is a fantastic opportunity to work in a...
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Client Care Professional
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Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full timeJob DescriptionHGS Offshore Staffing Solutions is hiring a Client Care Professional to provide exceptional customer care via email.Key Responsibilities:Customer Inquiries: Respond to customer inquiries in a timely and professional manner.Product Knowledge: Offer accurate product information and solutions to customers.Order Management: Process order updates,...
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Client Care Ops Consultant
1 week ago
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Health Insurance Onboarding Expert
9 hours ago
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Client Resolution Expert
3 days ago
Manila, National Capital Region, Philippines ING Hubs Philippines Full timeRole DescriptionThe Customer Care Analyst is responsible for delivering exceptional client service across various channels.Key Responsibilities:Client Support: Provide comprehensive support to clients on various topics, including organizational processes, operational tasks, and client requests.Chat Management: Manage multiple chat conversations...
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Client Care Specialist
7 days ago
Manila, National Capital Region, Philippines Lexie Staffing And Business Consulting Full timeRole Summary:The Client Care Specialist will serve as the primary point of contact for customers, providing prompt and effective support to address their inquiries and concerns.Key Responsibilities:Provide exceptional customer service and support via phone, email, and other communication channelsRespond to customer complaints and concerns in a timely and...
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Curriculum Development Expert
3 days ago
Manila, National Capital Region, Philippines Fresenius Medical Care Full timeWe are seeking a talented Curriculum Development Expert to join our team at Fresenius Medical Care. As an Instructional Designer, you will play a key role in developing high-quality learning content and designing innovative learning experiences for our global workforce.About the Role:Work collaboratively with subject matter experts to develop learning...
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Client Care Associate
3 days ago
Manila, National Capital Region, Philippines Vista Equity Partners Management, LLC Full timeWhy Work With UsWe are a rapidly growing company with over 400 individuals in the US, Canada, Philippines, and Ukraine. Our mission is to help families celebrate life and pay tribute to loved ones through our comprehensive platform.Job DescriptionThe Client Care Associate will be responsible for supporting our vendor base and direct consumers through various...
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Insurance Customer Care Expert
17 hours ago
Manila, National Capital Region, Philippines NTT DATA North America Full timeAbout NTT DATA North AmericaWe are committed to delivering high-quality services to our clients. As an Insurance Customer Care Expert, you will be responsible for providing exceptional front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Main Responsibilities:Fielding between 75 to 100 calls daily to address...
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Accounts Receivable Recovery Expert
3 days ago
Manila, National Capital Region, Philippines Fresenius Medical Care Full timeWe are seeking a skilled Accounts Receivable Recovery Expert to join our team at Fresenius Medical Care. The primary focus of this role is to optimize Working Capital KPIs, such as DSO, BDR and % current improvements, by targeting and executing the Credit Policy to achieve high compliance levels.Key Responsibilities:This position will work closely with the...
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Business Development Manager
9 hours ago
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Cash Flow Enhancement Expert
6 days ago
Manila, National Capital Region, Philippines Fresenius Medical Care Full timeJoin Our Team:Fresenius Medical Care is seeking a talented Cash Flow Enhancement Expert to manage and enhance the collection of overdue receivables from customers. The successful candidate will play a vital role in improving cash flow and reducing days sales outstanding (DSO).**Key Responsibilities:**Collection Strategy Development: Developing strategies to...
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Sales Lead Generation Experts
3 days ago
Manila, National Capital Region, Philippines CUBE CARE COMPANY Full timeCUBE CARE COMPANY is seeking highly motivated and results-driven individuals to join our team as Sales Lead Generation Experts. In this role, you will be responsible for generating quality sales leads for our sales force.Job DescriptionWe are looking for self-motivated and quick-thinking individuals who can contribute to our company's goals. As a Sales Lead...
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Cosmetic Expert
5 days ago
Manila, National Capital Region, Philippines Green Pasture Full timeAt Green Pasture, we are looking for a talented Cosmetic Expert to join our team. As a Cosmetic Expert, you will play a key role in providing exceptional customer service and product knowledge to our clients.Key Responsibilities:Greet customers upon arrivalDemonstrate proper use of makeup and skin care productsCross-sell beauty products when...
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Client Support Expert
3 days ago
Manila, National Capital Region, Philippines Lightbird Full timeClient Support Expert:We are seeking a seasoned Client Support Expert to join our team at Lightbird. This role offers an exciting opportunity to leverage your expertise in customer-facing roles, product knowledge, and technical skills to deliver exceptional customer experiences and drive business growth.Main Responsibilities:Provide expert-level support to...
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Landscape Care Professional
8 hours ago
Manila, National Capital Region, Philippines APEC Homes Full timeAbout the RoleAPEC Homes is seeking a highly skilled Landscape Care Professional to join our team. As a key member of our team, you will be responsible for maintaining our landscapes and ensuring that they remain beautiful and healthy.Key Responsibilities:Maintaining existing landscapes through regular pruning, weeding, and fertilizingDesigning and...
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Client Support Expert
6 days ago
Manila, National Capital Region, Philippines Satellite Office Full timeSatellite Office is a dynamic company that values innovation and customer satisfaction, and we're seeking a talented Client Support Expert to join our team!We're looking for an individual with a strong interest in customer service and a passion for delivering exceptional results. As a Client Support Expert, you will be responsible for providing top-notch...
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Care Assessment Advisor
5 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeAt enablesGROUP, we pride ourselves on being a leader in aged care and home care placement services in Australia. Our team of Client Care Assessment Officers provides compassionate support, assesses needs, and offers tailored recommendations to ensure families make informed decisions about their care options.About Our ServicesWe leverage innovative...
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Remote Care Manager
9 hours ago
Manila, National Capital Region, Philippines Clarke Point Pte Ltd Full timeRole DescriptionThis Senior Client Care Coordinator position requires exceptional organisational skills, attention to detail, and resilience in managing multiple care plans. The ideal candidate will possess a strong background in nursing or care management, with experience as an Independent Contractor in Australia.Your primary responsibilities will...