Remote Technical Support Expert

2 weeks ago


Makati City, National Capital Region, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000

We are seeking a skilled and experienced Technical Support Representative to join our team. In this role, you will provide technical assistance and troubleshooting support for clients across various industries.

Key Responsibilities:
  • Respond to technical inquiries via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in technical support
  • Strong proficiency in English, both written and spoken
  • Familiarity with Windows operating systems
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Benefits:
  • HMO Coverage: ₱100,000 coverage
  • Dental Coverage: In-house dental assistance worth ₱5,000
  • Free meals during training
  • Career growth and learning opportunities
  • Allowances for rice, clothing, laundry and meals

This is an excellent opportunity for someone who is passionate about technology and providing excellent customer service.



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