Expert Technical Support Specialist
8 hours ago
This is a fully remote position that requires expertise in web development, systems integration, and technical support.
About the Role- We are seeking an experienced professional to join our team, who will be responsible for designing, developing, and maintaining responsive, user-friendly websites aligned with business requirements.
- The ideal candidate will have proficiency in Java, HTML, Python, and general coding fundamentals, as well as a basic understanding of backend website structures and CMS systems.
- Familiarity with CRM setup and process automation is also desirable, particularly with Monday.com and Zoho.
- We are looking for someone with a problem-solving mindset, who is willing to learn on the job and communicate technical information clearly to non-technical users.
- The successful candidate will have up to 2 years of relevant experience, although recent graduates are welcome to apply.
- Design, develop, and maintain responsive, user-friendly websites aligned with business requirements.
- Integrate websites with CRM systems and other third-party software tools for seamless data flow.
- Implement and customize plugins, APIs, and new features as needed.
- Monitor website performance and implement optimizations for speed, security, and SEO.
- Provide ongoing website troubleshooting, bug fixes, and technical support.
- Generate and automate reports from web platforms, databases, and CRM tools.
- Ensure websites are mobile-optimized and cross-browser compatible.
- Maintain proper documentation of web systems, integrations, and updates.
- Collaborate with design, marketing, and operations teams to implement new functionalities.
- Stay updated with industry best practices, tools, and technologies to recommend improvements.
- Assist in managing website hosting, backups, and security protocols.
- Ensure compliance with data privacy, accessibility, and security standards.
- Fully remote work arrangement.
- Full-time employment with competitive salary and benefits.
- Medical, dental, and vision insurance coverage.
As a Web Development and Systems Technical Expert, you will have the opportunity to work on a variety of exciting projects, collaborate with a talented team, and grow your career in a dynamic and supportive environment.
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