Remote Technical Support Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeTechnical Full time $40,000 - $60,000
Customer Support Expert Opportunity

A cutting-edge career awaits you as a tech support specialist.

You will work with leading SaaS, Software, or Hardware solutions in a dynamic multicultural environment. The position involves remote work and the flexibility to manage your time effectively.

Main Responsibilities:
  • Deliver exceptional customer service via phone, chat, and email
  • Analyze and resolve diverse technical issues
  • Gather relevant information to tackle complex cases efficiently
  • Collaborate with developers and other teams to identify and troubleshoot problems
Essential Skills and Qualifications:
  • Proficient English communication skills (C1 level for both spoken and written)
  • Prior experience in technical support, desktop support, or similar roles is mandatory
  • Excellent problem-solving skills, attention to detail, and analytical thinking
  • Fundamental understanding of networking and cybersecurity concepts
  • Strong customer focus and accountability
Benefits and Perks:
  • A flexible schedule allowing you to strike a balance between work and personal life
  • The opportunity to work remotely from anywhere in the world
  • An inclusive international team with diverse backgrounds and perspectives
  • A competitive compensation package in USD
  • Generous bonuses for referrals and employee growth incentives
  • Ongoing training and development opportunities
  • A positive work-life balance supported by responsive management

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