Patient Advocate Representative
4 days ago
We are a leading healthcare organization committed to delivering high-quality patient care.
We are seeking a highly skilled and dedicated Healthcare Customer Service Associate to join our team in Alabang and Quezon City sites.
The ideal candidate will possess a Bachelor's/College Degree in Food Science/Nutrition/Dietetics, Medical Science, Medicine, Nursing, Pharmacy/Pharmacology, Physical Therapy/Physiotherapy, or Psychology.
Fresh Graduates / Entry Level specializing in BPO/Call Center or equivalent are welcome to apply. Required skill(s): Customer Service Representative (not necessarily call center).
Required language(s): English.
Responsibilities and Expectations- Respond to customer inquiries and resolve issues promptly.
- Collaborate with the team to achieve business objectives and provide support when needed.
- Ensure compliance with company policies and procedures.
- Contribute to process improvement initiatives.
This is a full-time post with flexible/shifting schedules and ASAP availability.
Educational background: Graduate, Vocational 2 years grad, Associate grad, or completed at least 2 years in college (non-negotiable).
Location(s): Alabang and Quezon City sites.
Work arrangement: Onsite.
Salary Package and Benefits: P16,000 to P17,000 basic pay plus P1,000 allowance.
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