Healthcare Call Center Representative

5 days ago


Quezon City, National Capital Region, Philippines Polaris Careers Full time

Polaris Careers is seeking a dedicated Healthcare Call Center Representative to join their team. As a representative, you will be the first point of contact for patients, providing accurate and helpful information about healthcare services and insurance plans.

Key Responsibilities:
  • Answering Calls: Respond promptly and professionally to incoming calls from patients.
  • Providing Information: Offer accurate and detailed information about healthcare services, insurance plans, and procedures.
  • Scheduling Appointments: Schedule appointments and confirm insurance details with patients.
  • Resolving Issues: Resolve customer complaints and concerns in a fair and empathetic manner.

In this role, you will work closely with other call center professionals to improve customer service and ensure patient satisfaction. If you have excellent communication skills and are passionate about providing top-notch support, we encourage you to apply for this exciting opportunity.



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