Healthcare Patient Services Representative

5 days ago


Quezon City, National Capital Region, Philippines Texas Behavioral Health, PLLC. Full time

At Texas Behavioral Health, PLLC., we are dedicated to delivering exceptional patient care and advancing our mission. As a Customer Services Representative/PSR, you will play a vital role in this endeavor by providing top-notch support to our patients. Your primary responsibilities will include scheduling/canceling appointments, recalling patients for future appointments, responding to patient inquiries via email or live chat, completing patient files in the EMR system, and collaborating with other team members to resolve patient concerns.

The ideal candidate will possess experience working in a US-based call center for healthcare, familiarity with HIPAA regulations, and excellent communication skills. If you are passionate about delivering world-class patient experiences and are eager to join a dynamic team, we encourage you to apply.



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