Senior Customer Advocate
2 weeks ago
Customer Advocate (Senior) Shifting Schedule Onsite Quezon cityThe Customer Service Representative is responsible for providing exceptional customer service for all internal and external customers by using excellent, in-depth knowledge of Company products and services as well as outstanding communication skills with team members within the customer service department. Essential Functions Provides timely and accurate information to incoming customer issues, orders, and product knowledge requests Logged in to designated phone queues for a minimum of 7.5 hours per day for full time shifts Answer all calls, chats, and emails with professional phone and email etiquette Process customer orders/changes/returns according to established processes, policies, and procedures Check and/or follow up with emails/voicemails/agent issues Escalation management Talk customers through product assembly Provide a positive work environment and team support Handle confidential and non-routine information with high regard to privacy Other Responsibilities as Requested Communicate shipment issues Facilitate good communication within the organization Interact and communicate with individuals at all levels of the organization Type memos, correspondence, reports, and other documents As needed, will assist with special projects or other tasks within the organization Complete other duties as assigned Qualifications Customer service call center experience desired
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Customer Advocate
4 days ago
Makati City, National Capital Region, Philippines Pro-hygienics Human Resources Corp. Full timeCareer Opportunity at Pro-hygienics Human Resources Corp.We are seeking a highly motivated and skilled Customer Advocate to join our team. As a Customer Advocate, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our products.Your Key ResponsibilitiesTo help customers...
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Customer Service Advocate in Healthcare
5 days ago
Quezon City, National Capital Region, Philippines Polaris Careers Full timePolaris Careers is seeking a highly motivated Customer Service Advocate in Healthcare to join their team. In this role, you will be responsible for providing top-notch customer service to patients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key Responsibilities:Customer Service: Respond to patient inquiries,...
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Customer Service Advocate
7 days ago
Quezon City, National Capital Region, Philippines Lexie Staffing Full timeAt Lexie Staffing, we are seeking a highly skilled CUSTOMER SERVICE ADVOCATE to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients via phone, email, or chat.Key Responsibilities:Handle customer inquiries and resolve basic issues in a timely and professional mannerProvide product...
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Customer Experience Advocate
4 days ago
Makati City, National Capital Region, Philippines Realbase Full timeWe are seeking an enthusiastic and customer-focused Customer Experience Advocate to join our team at Realbase. In this role, you will be responsible for delivering exceptional customer experiences by providing timely and accurate technical support to our clients.About the PositionYou will work closely with our Customer Service Manager to develop and...
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Customer Experience Advocate
2 days ago
Makati City, National Capital Region, Philippines Inventi Asia Full timeJob Overview">We are seeking a highly motivated Customer Experience Advocate to join our team and drive customer satisfaction, retention, and growth. As a Customer Experience Advocate, you will be responsible for building strong relationships, addressing client concerns, and collaborating with internal teams to resolve production issues.">About the...
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Customer Service Advocate
2 days ago
Makati City, National Capital Region, Philippines Shell Full timeJob OverviewWe are seeking a skilled Customer Service Advocate to join our team. As a key member of our Customer Operations team, you will be responsible for providing high-quality frontline customer service and support to our customers across various channels.
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Customer Success Advocate
2 days ago
Quezon City, National Capital Region, Philippines Outsourced Full timeJob OverviewWe are seeking a highly skilled Customer Success Advocate to join our team. As a key member of our client retention team, you will be responsible for managing relationships and driving growth with our strategic clients.The ideal candidate will have at least 5 years of experience in customer success environments, with a proven track record of...
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Customer Care Advocate
7 days ago
Quezon City, National Capital Region, Philippines R1 RCM Full timeWe're seeking a highly motivated Customer Care Advocate to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional patient support and providing expertise in medical claims and insurance verification.About Our CompanyR1 RCM is a leading provider of healthcare technology solutions, committed to...
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Global Customer Advocate
6 days ago
Makati City, National Capital Region, Philippines SAP SE Full time**Required Skills and Qualifications:**We are seeking a highly skilled Global Customer Advocate to join our team. As a key member of our customer-facing organization, you will work closely with clients to understand their business requirements and provide tailored solutions to meet their needs.You will have strong written and verbal communication skills,...
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Customer Service Advocate
7 days ago
Makati City, National Capital Region, Philippines KMC Solutions, Inc. Full timeKMC Solutions, Inc. is a leading provider of innovative solutions that drive business growth and customer satisfaction.About the RoleWe are seeking an exceptional Customer Service Advocate to join our award-winning team. As a key member of our Customer Service team, you will play a critical role in delivering high-quality service to our global customers...
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Customer Advocate Director
7 days ago
Quezon City, National Capital Region, Philippines UTAK Full timeAbout UsAt UTAK, we're committed to delivering exceptional customer experiences that drive business outcomes. As a Senior Client Services Manager, you'll play a critical role in developing and executing strategies that foster long-term relationships with clients, drive revenue growth, and enhance overall customer satisfaction.Key Accountabilities:Customer...
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Global Customer Service Advocate
5 days ago
Makati City, National Capital Region, Philippines KMC Solutions Full timeJob Summary: We are seeking a highly skilled and motivated Customer Support Advocates to join our award-winning Customer Support team. As a key member of our team, you will be responsible for delivering exceptional customer service experiences across various channels. If you have a passion for helping others and a strong desire to make a positive impact, we...
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Client Success Advocate
6 days ago
Quezon City, National Capital Region, Philippines Castle Power Solutions Full timeWe are looking for a talented Client Success Advocate to join our Castle Power Solutions team. In this role, you will be responsible for ensuring client satisfaction by providing exceptional service and support.Key Responsibilities:Your duties will include:Responding promptly to client inquiries and resolving issues in a timely mannerProviding ongoing...
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Patient Advocate Team Member
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeWe are seeking highly motivated and compassionate individuals to join our Patient Advocate Team in Bridgetowne, QC. As a Patient Care Representative, you will play a critical role in ensuring the delivery of exceptional support to our clients and customers.To succeed in this role, you must have excellent communication skills, direct patient care experience,...
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Customer Service Advocate
7 days ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeE-Solutions IT Services is looking for a skilled Customer Service Representative to handle complex customer interactions related to Property and Homeowners Insurance. As part of our team, you will be responsible for delivering top-notch customer service by addressing customer inquiries, resolving issues, and providing detailed information about insurance...
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Customer Health Advocate
2 days ago
Quezon City, National Capital Region, Philippines Healthy Options Full timeWe're seeking a highly motivated and customer-focused individual to join our team as a Store Pharmacist. In this role, you will provide expert advice on all-natural products, identify opportunities to improve customer experiences, and participate in ongoing training and development programs.Key RequirementsCustomer Service: Deliver exceptional customer...
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Customer Service Advocate
2 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeJob Summary">">We are seeking a talented and customer-focused individual to join our team as a Customer Service Representative - QC. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.About the Role">">In this role, you will have...
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Customer Service Advocate
4 days ago
Quezon City, National Capital Region, Philippines Intelassist Full timeIntelassist is seeking a talented Client Services Specialist to join our team. The ideal candidate will have a strong background in customer service, case management, legal research, or sales, and be able to leverage that experience to deliver outstanding results.The Key Responsibilities of this role include:Customer Service (Inbound & Outbound)Assess the...
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Lead Customer Advocate
2 days ago
Quezon City, National Capital Region, Philippines UTAK Full timeJob DescriptionThe Head of After Sales and Customer Success will play a vital role in enhancing customer satisfaction, driving business growth, and improving overall team performance at UTAK. Key responsibilities include:Formulating and executing strategic plans aligned with company objectivesDeveloping and executing data-driven strategies for high-quality...
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Customer Health Advocate
7 days ago
Quezon City, National Capital Region, Philippines RC Low Human Resource Consultancy OPC Full timeWe are looking for a highly motivated Wellness Ambassador to join our team at RC Low Human Resource Consultancy OPC.In this role, you will have the opportunity to make a real difference in the lives of our customers by providing them with superior customer service.Job DescriptionAs a Wellness Ambassador, you will be responsible for answering queries and...