
Client Growth Specialist
2 days ago
The primary function of a Client Growth Specialist is to drive long-term relationships with clients and foster expansion opportunities.
This entails overseeing the entire customer lifecycle, from onboarding through renewal and expansion, while ensuring clients achieve their desired outcomes and identifying growth prospects.
To achieve this, you will leverage provided data, success frameworks, and retention targets to deliver results. You will also collaborate with senior leadership to align on business objectives and strategy.
SUCCESS metrics include a 95%+ client retention rate with consistent account expansion revenue.
Main Responsibilities:- Maintain and grow customer relationships
- Identify and pursue business development opportunities
- Collaborate with client teams to ensure achievement of desired outcomes
- Develop and implement strategies to enhance customer satisfaction
- Partner with senior leadership to align on business goals
- Exceptional communication and problem-solving skills
- Proven experience in client-facing roles or sales positions
- Able to work independently and as part of a team
- Strong analytical and consultative skills
- Familiarity with CRM software and productivity tools
This role offers an exceptional opportunity for individuals seeking a challenging position that allows for professional growth and development.
You will be part of a dynamic team focused on delivering excellent service and driving business growth.
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Client Growth Specialist
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**Senior Growth Marketing Professional
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