
Principal Client Growth Manager
9 hours ago
Our organization seeks an exceptional Customer Growth Advocate to play a pivotal role in ensuring our clients achieve their desired outcomes while utilizing our services. This position involves leading new customer onboarding, proactively managing client relationships to ensure satisfaction and growth, and efficiently handling various client requests and support needs.
Key Responsibilities:
- Develop and implement effective strategies for client onboarding and relationship management
- Proactively identify and address potential client issues, escalating as necessary to maintain high levels of satisfaction and loyalty
- Collaborate with cross-functional teams to drive business growth and improve overall client experience
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 3 years of experience in customer-facing roles, preferably in a B2B environment
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
What We Offer:
- Competitive compensation and benefits package
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment that fosters growth and collaboration
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