Customer Service Experience Specialist

1 month ago


Manila, National Capital Region, Philippines Lexie Staffing And Business Consulting Full time

Job Description:

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We are seeking a highly skilled Customer Service Experience Specialist to join our team at Lexie Staffing And Business Consulting. This role is perfect for individuals who enjoy providing top-notch customer service and have excellent communication skills.

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About the Role:

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As a Customer Service Experience Specialist, you will be responsible for answering customer calls, providing information, and resolving issues in a professional and timely manner. You will evaluate problems and complaints of the callers, provide proper solutions, respond to the needs of customers, sell and give information on products or services, process orders, forms, and applications, and route calls to other team members when necessary.

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Key Responsibilities:

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  • ">
  • Answering inbound calls and providing exceptional customer service">
  • Evaluating problems and complaints of the callers and providing suitable solutions">
  • Responding to the needs of customers and selling and giving information on products or services">
  • Processing orders, forms, and applications">
  • Routing calls to other team members when necessary">
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Requirements:

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To be successful in this role, you should have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should also be able to effectively handle multiple tasks and prioritize your work accordingly.

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What We Offer:

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Lexie Staffing And Business Consulting offers a competitive salary range of $45,000 - $65,000 per year, depending on experience. Our benefits package includes medical, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.

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Salary Range: $45,000 - $65,000 per year

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Location: [Insert Location]

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Language: English (United States)



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