Customer Service Specialist for HVAC and Refrigeration
1 day ago
The J-K Network Services company is a leader in the customer experience industry, with 150,000 associates globally. We provide experiences for +800 leading brands worldwide.
We are looking for a Customer Service Specialist to join our team in Cavite. The successful candidate will have a regular schedule from Monday to Friday and will work onsite.
The ideal candidate should have a Bachelor's/College Degree in Mechanical Engineering or equivalent, with experience/knowledge in Air-conditioning. At least 1-2 years of working experience in the related field is required.
The key responsibilities of this position include ensuring harmonious business relationships with clients, supporting UK technicians for Airconditioning, Refrigerator, and etc, and conducting instructions to those technicians who did not know the process.
Requirements- Bachelor's/College Degree in Mechanical Engineering or equivalent
- At least 1-2 years of working experience in the related field
- Knowledgeable in Basic Air-conditioning
- Ability to drive with a valid driver's license
- Selling and negotiation skills, technical capacity, client focus, communication proficiency, presentation skills, financial management
- Ensure harmonious business relationship with newly established and existing clients
- Support UK Technicians for Airconditioning, Refrigerator, and etc
- Conduct instructions to those technicians that did not know the process
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