Customer Service Specialist Position

1 month ago


Manila, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

Job Overview: We are seeking highly motivated and skilled Customer Service Representatives to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to clients, resolving their queries and concerns in a timely and professional manner.

About the Company: Lexie Staffing and Business Consulting is a leading provider of staffing solutions, dedicated to helping businesses find the best talent for their needs. Our company culture values innovation, teamwork, and customer satisfaction.

Job Responsibilities:

  • Provide top-notch customer service to clients via phone, email, or chat
  • Respond to client inquiries and resolve issues efficiently
  • Upsell/cross-sell products and services to increase revenue
  • Maintain accurate records of client interactions

Requirements:

  • High school diploma or equivalent required; Bachelor's degree preferred
  • Minimum 1 year of BPO experience (combined) or willingness to learn
  • Strong communication and problem-solving skills
  • Familiarity with CRM software and tools

Benefits:

  • Competitive salary: up to ₱22,000 per month
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Virtual or onsite work arrangements available

Salary Range: The estimated salary range for this position is ₱22,000 - ₱24,000 per month, depending on location and experience. This figure is based on national averages and may vary depending on individual performance and qualifications.



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