Customer Service Specialist Position
1 month ago
Job Overview: We are seeking highly motivated and skilled Customer Service Representatives to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to clients, resolving their queries and concerns in a timely and professional manner.
About the Company: Lexie Staffing and Business Consulting is a leading provider of staffing solutions, dedicated to helping businesses find the best talent for their needs. Our company culture values innovation, teamwork, and customer satisfaction.
Job Responsibilities:
- Provide top-notch customer service to clients via phone, email, or chat
- Respond to client inquiries and resolve issues efficiently
- Upsell/cross-sell products and services to increase revenue
- Maintain accurate records of client interactions
Requirements:
- High school diploma or equivalent required; Bachelor's degree preferred
- Minimum 1 year of BPO experience (combined) or willingness to learn
- Strong communication and problem-solving skills
- Familiarity with CRM software and tools
Benefits:
- Competitive salary: up to ₱22,000 per month
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Virtual or onsite work arrangements available
Salary Range: The estimated salary range for this position is ₱22,000 - ₱24,000 per month, depending on location and experience. This figure is based on national averages and may vary depending on individual performance and qualifications.
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