Airline Industry Support Specialist

5 hours ago


Pasig, National Capital Region, Philippines Neksjob Full time
Why Choose Neksjob?
We are a dynamic and fast-paced company that offers exciting career opportunities. Our team is passionate about delivering exceptional customer experiences, and we are seeking a talented Customer Service Representative to join our team.

Job Summary
We are looking for an individual who is skilled in customer service and has a strong background in the airline industry. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing information about our products and services.

Main Responsibilities:
  • Provide customer service via phone, email, and other channels.
  • Resolving customer complaints and concerns in a professional manner.
  • Providing product and service information to customers.

Requirements:
To be successful in this role, you will need:
  • A minimum of 1-3 years of experience in a user-facing or back-of-house airline industry or travel agency role.
  • Proficiency in GDS tools such as Sabre or Amadeus.
  • Average to excellent communication skills.
  • Ability to work onsite.

What We Offer
We offer a competitive salary, exciting performance bonuses, and account-specific allowances. You will also have the opportunity to advance your career within the company and promote from within.

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