Customer Service Representative
8 hours ago
Neksjob is a dynamic company that offers exciting career opportunities. Our team is dedicated to delivering exceptional customer experiences, and we are seeking a talented Customer Service Representative to join our team.
Job Overview
We are looking for an individual who is passionate about providing top-notch customer service and has a strong background in the airline industry. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing information about our products and services.
Responsibilities:
- Respond to incoming calls from customers, answering questions and inquiries.
- Troubleshoot problems and provide solutions.
- Provide information and handle complaints regarding our organization's products or services.
Requirements:
To be successful in this role, you will need:
- A minimum of 1-3 years of experience in a user-facing or back-of-house airline industry or travel agency role.
- Proficiency in GDS tools such as Sabre or Amadeus.
- Average to excellent communication skills.
- Ability to work onsite.
Benefits:
We offer a competitive salary, exciting performance bonuses, and account-specific allowances. You will also have the opportunity to advance your career within the company and promote from within.
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