Entry-Level Call Center Agent

12 hours ago


Pasig, National Capital Region, Philippines Neksjob Full time
About Neksjob
We are a leading company in the industry, committed to delivering exceptional customer experiences. Our team is passionate about what we do, and we are seeking a talented Customer Service Representative to join our team.

Job Description
We are looking for an individual who is skilled in customer service and has a strong background in the airline industry. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
  1. Respond to customer calls, emails, and other forms of communication.
  2. Resolve customer complaints and concerns in a professional manner.
  3. Provide product and service information to customers.

Requirements:
To be successful in this role, you will need:
  • A minimum of 1-3 years of experience in a user-facing or back-of-house airline industry or travel agency role.
  • Proficiency in GDS tools such as Sabre or Amadeus.
  • Average to excellent communication skills.
  • Ability to work onsite.

Career Advancement Opportunities
We offer a range of career advancement opportunities, including promotions from within the company. If you are looking for a challenging and rewarding career, we encourage you to apply.
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