Customer Experience Representative

2 weeks ago

Makati City, National Capital Region, Philippines beBeeAdministrative Full time ₱800,000 - ₱1,200,000
Job Description:

The ideal candidate for this role will have a strong background in customer service and administration, with excellent communication and problem-solving skills.

Responsibilities include assisting the claims department with the claims process, handling administrative tasks efficiently, providing top-notch customer service via various channels, and collaborating with team members to ensure seamless operations and customer satisfaction.

">Required Skills and Qualifications:
  • Previous experience in customer service or administrative roles is preferred.
  • Marketing background or experience is a plus.
  • Strong communication skills in English, both written and verbal.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in computer skills, knowledge in MS Office (Excel, Word, etc.) or Google Workspace (G Suite), and agility in learning new internal software and systems.
  • Must be self-motivated, reliable, and able to work independently.
  • Excellent problem-solving skills and attention to detail.
Benefits:
  • Remote work opportunity offering flexibility and comfort.
  • Professional growth and development opportunities.

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