Customer Relations

16 hours ago

Makati City, National Capital Region, Philippines Experience Abroad Full time ₱250,000 - ₱450,000 per year

Company Description

Experience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in Florida, USA, and Manila, Philippines, we bring over 18 years of combined experience in guiding interns and trainees toward success in the USA and across the globe. Our mission is to create opportunities for professional growth and cross-cultural understanding, helping participants develop skills and become ambassadors of their countries.

Role Description

We are looking for a Customer Relations & Compliance Officer
to join our team. This is a
full-time hybrid role
based in Makati City, Philippines, with flexible work-from-home arrangements. The role involves ensuring excellent customer support, managing document compliance, and assisting with visa processes.

Key Responsibilities

  • Attend to applicant inquiries via email, phone, social media, or in person
  • Collect and organize required documents
  • Assist in visa processing and application requirements
  • Coach applicants in preparation for their visa interviews
  • Monitor and track visa appointment schedules

Qualifications

  • Bachelor's degree in Business, Management, or related field (fresh graduates are welcome to apply)
  • Excellent communication and organizational skills
  • Detail-oriented, customer-focused, and proactive
  • Ability to multitask in a fast-paced environment

Why Join Us?

  • Hybrid work set-up with flexibility
  • Be part of a supportive and dynamic team
  • Help students and professionals unlock opportunities abroad
  • Gain hands-on experience in compliance and customer relations

Interested candidates may send their CV to

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