Customer Experience Specialist

ROKA is an E-commerce retail company located in Austin, TX. ROKA designs and builds the finest performance eyewear and gear on the planet. ROKA is looking to add a CX Specialist who is genuinely excited to help ROKA customers.Job Summary:The Customer Experience Specialist is often the first point of contact at ROKA and is responsible for assisting...

The primary objective of this role is to design and implement customer-centric solutions that drive business growth and improvement. A key aspect of this position is to collaborate with cross-functional teams to identify areas for innovation and development, leveraging human-centered design principles and practices.This specialist will be responsible for...

About Our TeamWe are a dynamic group of professionals dedicated to delivering exceptional customer experiences. Job Summary:We are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch assistance to our customers, resolving issues in a timely...

OverviewCustomer Care and Experience Specialist - Hybrid Local Account. We are seeking Customer Care and Experience Specialists to handle client inquiries, service concerns, and support-related issues. The role requires strong communication skills, a customer-first mindset, and the ability to multitask. Must be a college graduate with at least 1 year of...

Talent Acquisition Specialist Role SummaryJoin our team of talented professionals in a challenging and rewarding role as a Customer Success Specialist. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through proactive communication and issue resolution.You have:A minimum of 2 years of experience...

We're looking for a customer experience specialist to join our team. As a key player in our rapidly expanding operation, you will have the opportunity to work with skilled professionals who prioritize employee satisfaction and work-life balance.Key Responsibilities:Collaborate with our team to provide exceptional service to clientsDevelop strong...

Retention SpecialistWe are seeking a highly skilled and dedicated Retention Specialist to join our team. As a key member of our customer service team, the successful candidate will be responsible for delivering exceptional customer experiences through clear and concise communication.Key Responsibilities:Assist customers via phone, live chat, and email in...

Quality Assurance SpecialistAs a Quality Assurance Specialist, you will play a pivotal role in ensuring that our customer interactions meet the highest standards of quality and excellence. This is an exciting opportunity to make a meaningful contribution to our organization's commitment to delivering exceptional customer experiences.The Quality Assurance...

Job SummaryWe are seeking a skilled Customer Care Specialist to handle client inquiries, resolve service concerns, and provide exceptional customer experiences.

Our team is seeking a Customer Success Specialist to join our organization. The right candidate will be responsible for delivering exceptional customer experiences across the end-to-end journey of our customers.Job DescriptionThis role sits in Deal Management and Order to Cash as part of the Customer Fulfilment Cycle. It involves managing customer...