Training and Development Manager

1 month ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time
BPO Training and Development Associate Manager

Are you passionate about training and development? We're looking for a skilled professional to join our team as a BPO Training and Development Associate Manager.

Key Responsibilities:
  • Assess training needs by analyzing performance trends and implementing intervention programs to address performance gaps.
  • Develop and implement training curriculum, content, and learning materials to improve team performance.
  • Generate and distribute training reports to stakeholders, including training trends and activity reports.
  • Collaborate with the team to maintain accurate tracking of training data and implement end-to-end training needs analysis.
Requirements:
  • At least 7 years of experience in training and development.
  • At least 2 years of experience in the contact center or BPO industry.
  • At least 5 years of experience as a lead.
  • Excellent presentation skills and knowledge of adult learning theory.

We're looking for a dedicated professional who can drive training and development initiatives to improve team performance. If you're passionate about training and development, we encourage you to apply for this exciting opportunity.



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